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“Great Stay” 5 of 5 stars
Review of Bab Hotel

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Bab Hotel
4.5 of 5 Hotel   |   Angle bd Mansour Eddahbi, Marrakech 40 000, Morocco   |  
Hotel amenities
Ranked #281 of 460 hotels in Marrakech
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
“Great Stay”
5 of 5 stars Reviewed June 1, 2012

My self and a couple of business partners just returned from a trip to Morocco, and while in Marrakech stayed at Hotel Bab (I usually stay at the Murano outside of town, but we went without a reservation and the Murano was full (good for them), they recommended Bab). I now have another favourite place to stay!! The hotel has a fantastic location; walking distance to everything you need, pharmacy, small stores, cafes and bakeries. The staff were very helpful, the place is uber hip and well appointed. The bar is always busy with very good music. I met some of the managers Karim and Pierre and they immediately made us feel welcome.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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132 people have reviewed this hotel

Traveler rating
    52
    42
    16
    8
    14
See reviews for
9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 25, 2012 via mobile

The dispute between management and workers meant that the hotel was unable to provide breakfast or clean the rooms on two of our four day stay.Money was provided for breakfast to be taken at an alternative hotel which was of a high standard and the manager did offer to find us other accommodation.The workers were camping outside the hotel and constant meetings were seemingly being held to try and resolve the issue.Whilst these circumstances did not unduly worry us as no one was in any hostile but never the less was less than conducive to a stress free stay as we were uncertain that the hotel would actually stay open.Suggest you investigate current situation before booking this hotel.

Stayed March 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 7, 2012

Arrived to be told by a sour-faced receptionist that we didn't have a reservation, despite me showing her the confirmation email. I was then told that they had new management and a different internet system. My problem? I don't think so. Resisted my instinct to leave and go to another hotel nearby, but unfortunately we stayed. But only for 2 nights of the 7 nights booked: within 1 hour of arriving we had to be moved to another room as the cupboard space in the supposedly deluxe room was tiny, and the impressively huge TV wouldn't switch off. Actually we didn't want it on, but a member of staff came in uninvited, fiddled with controls and then left with the volume blasting out. Eventually we got upgraded to a better room. The evening was OK, trendy bar with suitably cool looking clients but unimpressive bar staff. On day 2 we returned late from dinner to find our breakfast tray still out and the bed unmade, etc. At 10am the next day the tray was still outside our door where I had left it at 1am. Finally, the shower broke and we had first cold water and then no water. At this point we left, with assurances that "next time it will be better". Not for us, as there definitely we won't be going there again. My husband is Moroccan and we're frequent travellers to Marrakesh - this is bottom of my list. It looks good and the website is impressive, but the service, staffing, maintenance and attention to detail just isn't there.

  • Stayed March 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 12, 2012

We stayed at the hotel from the 5th of February - 10th of February 2012, standard room, breakfast included.

The interior and design of the hotel is very impressive. The rooms are spacious and clean. The bathrooms excellent. Staff was very helpful, kind and at your service all time. Breakfast average.

At check in we were offered a room on 1st floor, but requested to have a room on a higher floor (after reading some reviews). Eventually we ended up on the 2nd floor. Unfortunately we were unable to sleep all 5 nights, as the noise from the bar/club in the evening was very loud. It continued until 2 am every night and we were unable to sleep. Unacceptable

On their website the hotel claims to have fitness facilities. When we asked at the reception, we were informed that the 2 sets of dumbells in the room were the only fitness facilities available. Not acceptable.

Swimming pool - well. It was a 2 m x 5 m "pool", that was more a part of the outdoor bar decor than a practical swimming pool.

This hotel is definitely not 5 star worthy. Interior and staff great, but unacceptable facilities and noise level from the bar/club was a big let down.

Will choose different hotel next time.

Room Tip: Don't stay at 1st or 2nd floor.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Top Contributor
55 reviews 55 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 24, 2011

The hotel room was large, modern and really nice, but in the evening the restaurant downstairs gets fairly busy and smoky. This smoke went all the way to the fourth floor into our room. We knew it would be waste of time changing rooms, so we put towels through the gaps of the door. The Tv is nice but noisy and when were watching a movie it crashed halfway through and we never got to finish it. We asked if we could have late checkout at 4pm and that was fine, but I felt that the maids were waiting for us to leave as we popped out for half an hour and they were in our room. We told them it wasn't necessary as we will be leaving in four hours. The breakfast was okay and it was strange to see roast potatoes for breakfast, but tasty. The food and drink is rather expensive, but the cocktails were tasty. Just couple a metres outside the hotel there is a few homeless people, which was bit of a contrast to the hotel.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Utrecht, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 28, 2011

You don't have to leave the hotel to have an great time in Marrakech. The staff is super friendly. The rooms are really nice. It's a bit expensive, but totally worth the money!

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
5 of 5 stars Reviewed October 26, 2011

Everything is highly exceptional. It is more than an excellent experience we had during our stay. Usually people like free offers which are the thing that make me prefer to come back again and again. ... My wife & I appreciate the honeymooners compliments the hotel surprised us with. Superb, Marvelous, Exceptional and Wonderful times and extraordinary experience and memories in a relaxing home-like place.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bab Hotel

Address: Angle bd Mansour Eddahbi, Marrakech 40 000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #281 of 460 hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Bab Hotel 4.5*
Official Description (provided by the hotel):
Ideally located in the heart of Marrakech,The BAB, is the first « Boutique Hotel » of the city, it invites you to discover…At the ground floor, the BAB restaurant welcomes 120 seats over viewing on a patio with a pool and wooden pontoon, it offers a refined international food with a jazzy and hype atmosphere.The bar and the beverage menu is a selection of the finest international’s wines.The 45 Art deco rooms, signed by Clémence Pirajean interior designer for studio “Hopscotch” in London. ... more   less 
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