If you are reading this, you must be looking for a riad to stay in Marrakech. I did the same, not easy, so much choice, so
many different options. But hey pssst, this is the one you want! ;-) It is so good I'd like to keep it a secret but that
would not do justice to the beautiful people working there.
My partner and I had been in Marrakech a few times before, my partner worked there and had the chance to stay in big 5*
hotels. This was our first stay in a riad (=house with garden). And it exceeded every other stay!
We arrived at Menara Airport and lost a lot of time because our luggage was lost. After giving a thorough description (what was in your suitcase? duh :-)) and filling in papers, the taxi driver that Ingrid from the riad had arranged was luckily still waiting for us. He took us to a little back street where we had to walk for a short bit to the riad. Through narrow little streets and alleys, where you think to yourself: omg, where are we?
But as soon as the door of the riad opened the smell of rose oil greets you and the warm smile of Karima :-) She led us to
the courtyard where we met Ingrid, the manager. Our first impression was: yes yes yes, we chose well! :-)
Ingrid offered to help us dealing with the lost luggage (thank you so much!!) and the next day at noon we had our luggage.
Now what can I tell that has not already been said on here?
Service: wow, it's like meeting a new family, the women working there are so friendly and warm: Ingrid, Karima, Zahra,
Aziza, Amina, and excuse me if I forget someone. This is beyond service I believe. Not in your face service, which is
good, but if you wanted something they would make sure it happened. They are true stars lead by supernova Ingrid!
Room: we stayed in the duplex with a terrace, we loved the room. Yes a lot of stairs to climb but that would be the case in most riads I suppose ;-)
Decoration: quiet, sober, authentic, not over the top of kitschy... very simple but just right and beautiful. Just as we wanted it. Nice room, big, clean and a stunning bathroom! Everything was ok, towels, toiletries, water in room, ... We slept like babies there!
Garden: banana trees, orange trees, a little pond/pool, chairs, pillows, crazy friendly cats and a kamikaze turtle! (he crawled over my feet to get to its lettuce! :-) There is also a big nice saloon with fire place and lots of books to enjoy. We dined in there a few times as it got a bit chilly at night.
Roof terraces: our room included a little private terrace which we loved and used a lot. There were 2 more roof terraces, one for sunbathing and one for lounging/dining. You could see the Atlas Mountains from up there :-)
The food: oh my. I had had Moroccan food before, but was never really blown away. But then again, I had never met Zahra and her team. The food was amazing, really worth every cent! If you want dinner you have to let them know in the morning, and they ask you if you have any preferences. It costs 17 euro per person (entree, dinner and dessert). We dined there 3 out of the 4 nights we stayed there. We definitely recommend it! They also sell nice wine.
Breakfast (included in room price): different warm breads and pancakes every morning, fresh fruit, yoghurt, jams, eggs on request, orange juice... we loved it, a perfect healthy start to the day!
Location: it's about a 7 minute walk through the souks to Jema el Fna. For us this was perfect. Ingrid showed us the way on the first day and it was really easy to find back. It was so good to come back to this oasis of peace and tranquility after the hustle and bustle of the medina. The riad also provides free tea, coffee and water. A nice bonus!
Spa: I used the hammam, it was the first time for me. The lady who helped me, Amina, was very friendly and explained me what she was doing and why and it was a very relaxing experience. It's small, I am tall so my feet touched the wall but that did not really bother me :-) I also enjoyed a relaxing massage given by Amina and it was soooo good! I can only recommend it.
So much to say really, and I'm sure I have forgotten to mention things on here.
Would we recommend this place? yes!!!
Will we go back? yes!!! insha'allah
Thank you Ingrid, say hi to Karima for me, I missed her on our last day!
Thanks to the entire staff for making this a perfect stay.
Nathalie and Paul
We loved the duplex room with terrace!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.