I agree that the hotel is very charming and people are very polite with custommers. However the breakfast is very poor. And you cannot trust the hotel employees. We had an arrangement with a taxi driver to take us to Casablanca for 900 MAD, and the receptionist told me that he could provide the same service for 1.320 MAD with the very reliable hotel chaufeur, who speaks fluently english and french and has a black high quality Mercedes. I prefered the hotel chaufeur because I had a plane to catch at casablanca and did not want to run any risk. I was suprised when we got to the car because it was a Casablanca Taxi, that did not work at all with the hotel and could not speak english nor a decent french. He just arrived with a client from casablanca and was paid less than 600 MAD, for sure, because he was about to return empty to his working area. We were completedly fooled by the recepcionist.