We cannot fault this hotel at all. We had booked a transfer from the airport through the hotel. The driver had waited 2 hours as the plane was delayed. Despite this he was extremely friendly , helpful and skilled at navigating his way through traffic that we had never seen the likes of before.
We were met by another lovely lad who carried our suitcases through the maze of streets as we tried to soak in the vibrant atmosphere .
Our warm welcome at the hotel was simply wonderful. Mint tea, fresh baked goodies and a tour of the riad helped us settle in very quickly.
Our room was on the first floor , looking down on the pool . The bed was large and so so comfortable. Fresh crisp quality bedding. Beautifully decorated in an understated and tasteful way. The bathroom was huge with a wonderful walk in shower. Lots of hot water, soft fluffy towels , soap , shampoo & shower gel. Nice soft toilet paper in plentiful supply.
The riad was so quiet at night... We heard no noise after 11 and got excellent rest. The shutters and large door retain privacy too. Sometimes the call to prayers could be heard and the tweeting of birds in the morning but these were beautiful noises and added to the atmosphere.
Breakfast was served on the rooftop terrace but we had the option to eat in various locations on the riad. Each day a different selection was served with wonderful orange juice.
In the evening , drinks could be ordered and there was no hurry for us to finish up.
Patrice the manager was very professional and was more than happy to help ; he had the perfect balance of being there for you without being imposing. He walked with us to a nearby restaurant (Comptoir) which was brilliant ( we went back again, ). He booked a private car to take us to Essouria for the day. Again , the driver was lovely, friendly and excellent at his job.
We felt assured of getting a high standard of service delivered from Patrice and his team both within the riad and with the people he has connections with .
Fresh flowers were placed throughout the riad each day.
Sweet incense filled the air in a most pleasant way and helped take away the smell of cigarette smoke ( although not many were smoking )
The highlight of the experience was when we dined at the riad to celebrate a birthday. Not only was the food incredible and the table strewn with gorgeous fresh rose petals but then Patrice arrived with a birthday cake which was truly wonderful and unexpected.
We would not hesitate in recommending this riad to others. It is an unpretentious beautiful place to escape into after a day in the souks. Excellent value for money .
Thank you Patrice and your wonderful team.