We were met at the train station (despite the train being 2 hours late!) and were driven to a point in the medina where one of the staff of the Riad met us and we proceeded on foot from there. It was dark and I was worried that we would never find our way out!!! When we arrived at the riad - like many others said it was an oasis! After the customary Paperwork for the government - and the forms - we had some traditional mint tea, then Patrice showed us on a detailed map where we were, and how to move around the medina! This orientation was exactly what we needed.
We had booked dinner that night of arrival in the riad - that too was a good idea.

If I could say 2 things - one is about the lights - for someone who was travelling with a person who has eye issues - the lights in the riad were often not bright enough. In my room on the first floor - the shower was really neat - but one could barely see to read a book at night.
Secondly - we made the booking on line - and fully expected to be able to pay for the 2 rooms with credit cards - and were quite disapointed when the day before check out - we learned that we could not ...

Despite these items - I can also say that patrice went above and beyound the call of service when one in our group was feeling ill - and we asked for some plain boiled rice. Despite no chef being at the riad that evening, Patrice stayed and cooked some rice and kept asking if there was anything he could do - send for medicine - etc.

I would stay here again in a heart beat!

Beautiful property, stylishly furnished with many Thai accessories. Excellent, friendly service from Patrice, the manager.As other reviewers have stated, you will not find this place on your own so book a reputable transfer from the airport. Sadly, when we visited in October, the weather wasn't good enough to take advantage of the small pool or roof-terrace. We took advantage of the in-house hammam and had a massage in our room which was good value compared with other places. The property is about 10 minutes walk from the Djemma el Fnaa and ideally placed for the souks

Approached through a maze of unpromising alleyways this Riad is a hidden gem. Beautifully designed and furnished with superior taste, Ambre et Epices is elegant, peaceful and welcoming. Outstanding service and customer care from Patrice and his staff, delightful food and comfortable beds combine to make this the perfect place to stay near the centre of Marrakech.

A tip - taxis have to drop you off some distance away (two hundred yards) so book a reputable transfer before travelling, so that you will be guided to the Riad. You won't find it on your own - no street names, numbers etc! And take some small change, either dhirams or euros. Money exchange at Airport not open when we arrived early evening.

Ok, so the surprise to this Riad is the long walk through the labyrinth of Marrakeches alleyways. You finally reach a rather scruffy dead end, feel almost dissappointed if not worried, you go in through a little door and suddenly, hey presto you are in a little palace. Beautifully designed, roof terrace, small dipping pool, hammam, courtyard, everything and more you would expect of your Marrakech Riad. Rooms again beautifully designed. Wi Fi. Great traditional Maroccan breakfasts. Excellent staff - friendly personal atmosphere. I would definitely recommend this to all. You won't be dissappointed.