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“Great Place” 5 of 5 stars
Review of Riad Ambre et Epices

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Riad Ambre et Epices
5.0 of 5 Small Hotel   |   89 Arset Aouzal | Bab Doukkala Medina, Marrakech 40000 , Morocco   |  
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Hotel amenities
Ranked #89 of 1,031 Marrakech B&B and Inns
Bolton, Canada
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
67 helpful votes 67 helpful votes
“Great Place”
5 of 5 stars Reviewed November 30, 2012

We were met at the train station (despite the train being 2 hours late!) and were driven to a point in the medina where one of the staff of the Riad met us and we proceeded on foot from there. It was dark and I was worried that we would never find our way out!!! When we arrived at the riad - like many others said it was an oasis! After the customary Paperwork for the government - and the forms - we had some traditional mint tea, then Patrice showed us on a detailed map where we were, and how to move around the medina! This orientation was exactly what we needed.
We had booked dinner that night of arrival in the riad - that too was a good idea.

If I could say 2 things - one is about the lights - for someone who was travelling with a person who has eye issues - the lights in the riad were often not bright enough. In my room on the first floor - the shower was really neat - but one could barely see to read a book at night.
Secondly - we made the booking on line - and fully expected to be able to pay for the 2 rooms with credit cards - and were quite disapointed when the day before check out - we learned that we could not ...

Despite these items - I can also say that patrice went above and beyound the call of service when one in our group was feeling ill - and we asked for some plain boiled rice. Despite no chef being at the riad that evening, Patrice stayed and cooked some rice and kept asking if there was anything he could do - send for medicine - etc.

I would stay here again in a heart beat!

Room Tip: The upstairs rooms had better lights
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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330 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Norwich, England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2012

Beautiful property, stylishly furnished with many Thai accessories. Excellent, friendly service from Patrice, the manager.As other reviewers have stated, you will not find this place on your own so book a reputable transfer from the airport. Sadly, when we visited in October, the weather wasn't good enough to take advantage of the small pool or roof-terrace. We took advantage of the in-house hammam and had a massage in our room which was good value compared with other places. The property is about 10 minutes walk from the Djemma el Fnaa and ideally placed for the souks

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucestershire
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2012

Approached through a maze of unpromising alleyways this Riad is a hidden gem. Beautifully designed and furnished with superior taste, Ambre et Epices is elegant, peaceful and welcoming. Outstanding service and customer care from Patrice and his staff, delightful food and comfortable beds combine to make this the perfect place to stay near the centre of Marrakech.

A tip - taxis have to drop you off some distance away (two hundred yards) so book a reputable transfer before travelling, so that you will be guided to the Riad. You won't find it on your own - no street names, numbers etc! And take some small change, either dhirams or euros. Money exchange at Airport not open when we arrived early evening.

Room Tip: Go for one of the larger rooms.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 8, 2012

Ok, so the surprise to this Riad is the long walk through the labyrinth of Marrakeches alleyways. You finally reach a rather scruffy dead end, feel almost dissappointed if not worried, you go in through a little door and suddenly, hey presto you are in a little palace. Beautifully designed, roof terrace, small dipping pool, hammam, courtyard, everything and more you would expect of your Marrakech Riad. Rooms again beautifully designed. Wi Fi. Great traditional Maroccan breakfasts. Excellent staff - friendly personal atmosphere. I would definitely recommend this to all. You won't be dissappointed.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Worcester
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2012

We have been made extremely welcome by Adil, Patrice and Abdul and cannot recommend this Riad highly enough. Everything is excellent!

A real oasis of calm from the hustle and bustle.

Just one tip - book an airport transfer to get you there - you will never find it without assistance the first time.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2012

There are many Riads in Marrakech, and they aren't all that dissimilar. What sets this one apart is the location, tucked far back in the quiet residential streets of the medina, and the food. Our meal here was amongst the best we had in the country, and certainly in Marrakech. If you stay here, brush up on your French, as English is a challenge. But you should dust off your French anyways if going to Morocco.

Room Tip: Do not close the large wooden doors to your room when leaving for the night, as this is a sign you h...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2012

We spent a magical week in Marrakech walking every day in the Medina getting a feel for the place and people. Both were above and beyond expectations as was the riad. Patrice and his staff could not have been more pleasant or helpful, the breakfasts were varied and tasty and the riad was SO pretty. I was particularly taken with the tadelakt walls, the elaborate decoration and the location in among the back streets near the Dar el Bacha palace. The riad is very handy for the souks, the square and the jardins Majorelle. Patrice was on hand to give us advice about the best daytrips, where to get more money (you will always want to spend more than you thought) and the price you should expect to pay for things. We have no hesitation about giving Ambre et Epices top marks.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Ambre et Epices

Also Known As:
Riad Ambre Et Epices Hotel
Riad Ambre Et Epices Hotel Marrakech
Address: 89 Arset Aouzal | Bab Doukkala Medina, Marrakech 40000 , Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #89 of 1,031 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Riad Ambre et Epices 5*
Official Description (provided by the hotel):
Ideally located in the heart of the old district of Dar Elbacha and near the famous Souks, this old house, owned in the past to a large spice merchant, renovated with respect for the art and tradition of Morocco, will become your new address in Marrakech.Riad Ambre and Spices is a place of mixing to the refinement of its decoration inspired both of the East, Africa and India, all in an authentic atmosphere Marrakchi.Hammam, massage, swimming pool / jacuzzi, solarium and terrace . ... more   less 
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