Upon arrival you wonder where on earth your being taken as you travel through winding back streets and alleys, but then the door to the Riad opens.... The Riad is gorgeous, calm and tranquil with an almost colonial feel to the decor. The staff are always on hand without it ever feeling like a hassle, and Nicholas' English is of a really high standard (any reviews which criticise the lack of English in the Riad must have been written before his arrival). As soon as we arrived we were given a run down on the local culture of the city, how much taxis should cost etc which is really helpful as Marrakech really does feel like a world away from home. Saying that we never actually took a taxi while staying at the Riad, instead preferring to navigate our way through the winding streets of the Medina (you will need a good map for this!) occasionally getting help from local children who can be thanked with 10 dirham (as Nicholas said, don't believe their cries that they need more). We ate at the Riad on our first night and had a delicious home cooked traditional meal on the roof top terrace, you can hear the sounds of the City in the background but still feel a million miles away from the hustle and bustle. We also had breakfast on the roof every morning, a lovely mix of fresh bread, cake and pancakes which set us up well before a day of adventuring. The only criticism I have of the Riad is that we had booked the Terrace room on the basis that we thought we would have our own private terrace - sadly the terrace is communal, and being woken up by people shifting iron sun loungers around undercuts the tranquillity, but only for a few minutes! I would highly recommend staying here, it is incredible value for money and is a safe haven when you need a break from the chaotic city on your doorstep.

We only stayed for one night on our way through Marrakech, and as soon as we arrived wish it could have been for longer. Warm welcome, lovely rooftop area, great breakfast, stylish decor and decent sized room. Shame we didn't have time to use the hamman. Option to dine in too. The Riad is within the walls but in a less touristy part of town, we went for a quick walk after breakfast, so interesting to see day to day life just outside, felt worlds away from the tranquility of the Riad. Great Value.

We spent a week at Riad Anyssates. All the staff are friendly, polite and helpful.

The home cooked food is delicious. As with most of the Riads if you want lunch or dinner you need to tell the staff in advance. I would recommend having dinner there at least once.

The riad is about a 20 minute walk from the main square but you can also get a taxi for about 10 dirhams.

We had a really lovely stay in room sarah. Spacious clean and cool with a very comfortable bed.

Thanks to Nicholas and the staff for a great stay.

We spent our honeymoon at Riad Anyssates, in a very hot August. The decor, amenities and layout of the Riad are first-rate; the pool and roof terrace especially good in the heat.

This was our first trip to Marrakech, and the location was great as a result - in the medina but a distance from the more hectic centre, and a simple enough route to follow to the centre to be achievable, while also allowing lots of scope for branching off on little adventures.

What makes this hotel really special, though, and brings together all the above, is the staff. Valerie the owner was a great help before we arrived, making arrangements via email. Nicholas is a fantastic manager, full of useful information and advice, ever available but never obtrusive. Aisha's cooking is marvelous and varied, and Isham's (sorry if I remember your name wrong!) general services and waiting impeccable.

This is a relaxed hotel, but that's ideal given the surroundings, and we both look forward to returning as soon as we can.

Oh - and the Hammam - how could I forget to mention that - we'd never had a hammam before so in the familiar surroundings of the hotel was ideal, and I can honestly say that I've never been more thoroughly cleaned - my skin is still glowing after being back in the UK for several days!