Upon arrival you wonder where on earth your being taken as you travel through winding back streets and alleys, but then the door to the Riad opens.... The Riad is gorgeous, calm and tranquil with an almost colonial feel to the decor. The staff are always on hand without it ever feeling like a hassle, and Nicholas' English is of a really high standard (any reviews which criticise the lack of English in the Riad must have been written before his arrival). As soon as we arrived we were given a run down on the local culture of the city, how much taxis should cost etc which is really helpful as Marrakech really does feel like a world away from home. Saying that we never actually took a taxi while staying at the Riad, instead preferring to navigate our way through the winding streets of the Medina (you will need a good map for this!) occasionally getting help from local children who can be thanked with 10 dirham (as Nicholas said, don't believe their cries that they need more). We ate at the Riad on our first night and had a delicious home cooked traditional meal on the roof top terrace, you can hear the sounds of the City in the background but still feel a million miles away from the hustle and bustle. We also had breakfast on the roof every morning, a lovely mix of fresh bread, cake and pancakes which set us up well before a day of adventuring. The only criticism I have of the Riad is that we had booked the Terrace room on the basis that we thought we would have our own private terrace - sadly the terrace is communal, and being woken up by people shifting iron sun loungers around undercuts the tranquillity, but only for a few minutes! I would highly recommend staying here, it is incredible value for money and is a safe haven when you need a break from the chaotic city on your doorstep.