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“Nice resort would not stay there again” 3 of 5 stars
Review of Residence Amina

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Residence Amina
3.0 of 5 Condominium   |   3 rue ibn oudari | hivernage, Marrakech 44000, Morocco   |  
Hotel amenities
Ranked #115 of 185 Specialty lodging in Marrakech
Worcester, United Kingdom
1 review
4 helpful votes 4 helpful votes
“Nice resort would not stay there again”
3 of 5 stars Reviewed May 11, 2011

Stayed at the resort with friends. Staff were very friendly. Wonderful views of the Atlas Mountains from our room window and the rooftop bar. Resort is pleasant, although tired could do with a refit, carpets threadbare in places on landings. On the whole very happy with the room that easily acommodated sleeping 4. There were a few problems. Reception could not change sterling for Dirhams. Had to get maintenance to change shower head in main bathroom and air con didn't work properly in bedroom. Bar was dissapointing, hardly served any beer and no wine. One occasion at the bar, no bar tender and when we called for assistance no one appeared. Main dissapointment was that the pool was out of action during our stay and we had no idea this was going to be the case prior to arriving. The resort was charging approximately £8.00 for 3 hours (3pm - 6pm) to use a pool elsewhere. Being as they advertise a pool in the RCI write up, I would expect that if it's out of order then they offer services elsewhere free of charge. We didn't take up their alternative offer and felt it was a rip off. Didn't take up any offer of tours, booked our own independently. We had a good holiday and the resort was adequate, but we took advantage of the local bars for breakfast, drinks and used the local ATM. Wouldn't go back to this particular resort.

  • Stayed April 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 24, 2010

I booked this resort for one week with my other half in studio flat, and when I got there been asked to Pay £25 for elctricity charge befor i got my key which i haven't been adviced, and my unite was very Tired the toilet was very old and avery time i used the cooker or the ketel the elictricity wen off!! I need to call d recption and the end of my last 2 dayes I asked the cleaner 2 change my bed sheet and find out my mattress had Blod Staine I was Horried. the swimming Pool was broke and I had my feet riped off due 2 the tiling broke. all in all I enjoyed being the resort so close 2 Town but i woulden't go there againe, the receptionsit what rip off with Prices of the Spay and massage or Touring Trip naver Book with them they charg way to much even Taxi to airport just walk to Street and you easly find one and naver pay more then £5 the longest jurney you go to in Marrkash!!

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire
Top Contributor
129 reviews 129 reviews
25 hotel reviews
Reviews in 85 cities Reviews in 85 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 14, 2010

Stayed here on an RCI exchange in a studio room that was much larger than expected with a permanent bed, not a sofa that converted, and a large balcony (not all rooms have this but 520 does). Some of the fittings were tired/less than ideal but overall good. There are only about 22 rooms in total so the place is quiet.
Staff were very friendly and helpful and spoke good English.
There is a lovely approach from the street through plants. The area is upmarket residential/hotels and there are restaurants and cafes in easy reach. It's 20 -30 min walk to Medina and downtown areas or a taxi ride for 30 Dirham (3 euros).
Unlike a previous reviewer we had no problems with trips - went on city introduction (free), Ourika valley and Essaouiria (seaside) and on all there were only 4 total. Price was right and guides excellent.
The rooftop bar closed at 5.00pm so not ideal for a pre-dinner drink. However we didn't mind as the weather was not conducive to sitting out and we got the views from our room. It serves a good value 35 Dirham continental breakfast with no extra charge for room service.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oklahoma
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 18, 2009

As you can see by the photos this is a beautiful place to stay. The front gardens are very soothing rich with beautiful pottery and plantlife. The staff are very friendly and accomodating. However, there were many problems. You are given a list of services they provide when you check in. There are many things to do, problem is actually getting to do them. They offer a scenic tour by horse drawn coach, but when we tried to book it we were told since no other guests wanted to do it, it would be difficult. They serve food 7:00 a.m. to 3:00 p.m., but when we got up for breakfast were told the machine were all broken. Then we were told we needed to order the night before so they knew to cook for us. They offer a barbeque on Friday nights, but because there were only a few guests they were not going to have it. I got a pedicure and the woman cut my toenails so short that she cut one of my toes. Next time I'll stay at a better resort that actually provides the services they say they offer.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Amina

Address: 3 rue ibn oudari | hivernage, Marrakech 44000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #115 of 185 Specialty lodging in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Amina 3*
Official Description (provided by the hotel):
With a backdrop of the snow-clad peaks of the Atlas moutains and dominated by the magnificent Koutoubia minaret. Marrakesh conjures up images of desert caravans and colourful souks. Residence Amina will be an ideal centre for a memorable holiday, located near the exclusive Avenue de France hivernage, only 5 minutes from the centre of Marrakesh. The resort has a bar on the rooftop which offer breathtaking views of the Atlas Mountains, as well as a outdoor swimming pool ... more   less 
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Also Known As:
Residence Amina Hotel Marrakech

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