I am just back from a family trip in Marrakech and I cannot say enough about the attention and kindness that Marie-Josée and the staff of the riad showed to us. They really made our stay very special.
It was my parent's first time in Morocco. The riad is located in a tiny alleyway in the north of the medina. Arriving at the riad was a bit of a culture shock for my parents as the neighbourhood is very local and authentic. However, the area is very safe and they got used to it very quickly. An advantage is that taxis can access a street that is very close to the riad. This is convenient specially if you go back by taxi at nightime. All taxi drivers know the address and Smirho can scort you from the taxi.
The riad 10 min walk to the medersa and the zouks and 20 min walk to the main square. If you want to be right in the middle of the touristy sights maybe the riad is located a bit too north of the medina but if you prefer to experience a more authentic stay within short stroll from the buzz then the location is very good. It is very easy and cheap to get a taxi to the square or the south of the medina if you wish.
The rooms are nice and very clean. The beds are very comfortable. My parents stayed in the suite Ivoire and my sister and myself stayed in the tourquoise room. They split the double bed in the tourquoise room into two single beds. The single beds were comfortable but a bit too small for two adults. There is a sitting area right outside the suite Ivoire so I guess that if the riad is busy it can be a noisy room. The rooms on the first floor are perhaps more private. But this is the same for all riads.
The food was excellent. Tasty breakfast served on the rooftop (creps, bread and jams). The only thing that I missed was having some fresh fruit. We had dinner in the riad the last night and the lemon and chicken tagine that Saida cooked for us was the best meal that we had on the trip.
Marie-Josée gave us useful information and directions to ensure that we did't get lost and it was nice to see her around and have a chat with her before leaving in the morning or when we came back in the afternoon. Usually I like doing my own thing when I go to a hotel but this time It was very nice and helpful that she was around. She's great!
I recommend this riad. We all had a very nice stay here. It is affordable and offers excellent service, rooms and