We arrived at this property yesterday. It was very difficult to locate. We could not get a reply on any of the phone numbers listed on our booking reference, the property's website or their signage. After 30 minutes sitting outside a locked gate a shocked local woman opened up. She informed us that the "Madame" (owner?) was on holiday and that there was no booking for us. Showing our booking reference number made no difference. We were sent away. Today we were charged a cancellation fee. Disgraceful!