In all my years of traveling and especially having visited Marrakech more than once I can truely say that this Riad has been the highlight of all my visits to the beautiful Moroccan city. From the start I managed to have great correspondence with Miss Houda who was prompt and efficiant in organizing my stay. There was someone from the Riad to pick me up at the airport and a full breakfast set for me on arrival at the Riad. My first impression was that it was right in the center of the Madina tucked in a safe little alley ..the entrance to the courtyard was pretty and welcoming ..the patio is unique with its spiral shaped pool..I was given a beautiful room on the First floor which I LOVED SOOOO MUCH ..I felt like a queen and was treated like one by the friendly staff to whom I warmed up and spent lots of time chatting with..by the third second day I was upgraded into a gorgeous red suite beautifully furnished and immaculately clean. by the third day I was so comfortable I had breakfast in the Kitchen with the cook ( Aisha ) who was so sweet ..she thought me some Moroccan cooking and along with Houda and Jamal ( the house keeper ) It felt like being with family.. I had a great time and even thou I was late for my flight on the last day , poor Jamal put up with me and the organized a good transfer. I would love to return as soon as possible to this riad. It surely added a special touch to my visit.