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“Very pleased” 5 of 5 stars
Review of Hotel Les Jardins de l'Agdal

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Hotel Les Jardins de l'Agdal
4.5 of 5 Hotel   |   Avenue Mohammed VI | Zone touristique de l'Agdal, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #254 of 461 hotels in Marrakech
geneve
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
30 helpful votes 30 helpful votes
“Very pleased”
5 of 5 stars Reviewed September 23, 2013 via mobile

We strayed there for one night on a w-e. the hotel is nice, rooms are big, cleaned and everything was working well.
Ok this is not a luxury 5 stars but we were really please by the breakfast, it is served till 10:30 and we arrived at 9:30, it was quite at that time and we had a very nice service and a huge choice for breakfast. Everybody working in the hotel was super nice, treating us everywhere. As a conclusion, we will come back here definitely because it is a good value for the money and it is well situated if you like to party at night because it is super close from the biggest nightclubs of the city.

Stayed September 2013, traveled with friends
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494 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 20, 2013

We stayed at this hotel for one night because our booked hotel messed up the booking. On first glance it looks nice, rooms are ok but there is no way this is 4.5star hotel in my opinion. The waiters are rude and the breakfast was a complete chaos. It didn't help that we didn't speak french but usually in 4.5star you would have at least one English speaking waiter.

Stayed August 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2013

Had a brilliant stay here with a couple friends. Hotel is beautiful with comfortable rooms and lovely pool. It's a bit further away from the main market area, but only about 5-10 mins by taxi. They also have a free shuttle bus from the hotel to the market and back, which was very convenient. Didn't really need to take any taxis unless we went during the evening.

Pool - very clean with pool side bar. Small deposit needed for towels, but was given back once towels have been returned.

Was a bit wary after reading some of the reviews from other travellers regarding tipping, service, and English language. We found the service excellent here throughout the entire stay, staff were all very friendly and helpful, and there was always at least 1-2 people that spoke excellent English in every department - reception, waiters, porters, hotel reps etc we knew some basic French (very very basic!) which helped too. Didn't have any problems regarding tipping, consistently excellent service. They have definitely done something to improve from some of the complaints some other travellers have mentioned previously.

Free wifi in reception area

Food - We were a little 50 50 with the breakfast buffet, weren't too keen on some things on offer. Dinner was excellent though - delicious, lots of choice and fresh.

Entertainment - there were quite a few fun activities organised by the fantastic hotel reps there - aqua gym, steps, karaoke in the mini club downstairs, poker and more - they also played "Evil Dead" there too on a projector with French subs, so both English and French speakers could understand which was pretty cool....but just too scary for us to watch!

Considering it was also Ramadan when we went, we were really impressed with the brilliant service and enthusiasm of all the staff at this hotel - despite them not being able to eat or drink for the whole day until evening.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rabat, Morocco
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 8, 2013

The hotel is far from the city center
We could hear the Noise of plans
rooms are small and poor
you pay a caution to use the swimming pool towers
we had to change our room 3 times
Frankly, it's not what we expected.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 2, 2013

Unorganised staff. Everything was charged including gym usage. All waiters expected tips regardless of service quality. Room facilities didn't work. Organised taxis always included hotel commission. Poor customer service. Room service items not arriving. Temperamental wifi. Not a single english speaking hotel member

Dont do it - plenty of other nicer places

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 16, 2013

Quite lovely western type hotel with nice local architecture, but with services that can envy from western hotels. The staff was not very fluent in English, and 9 out of 10 times our key cards were demagnetized, requiring a long walk to the reception...

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 22, 2013 via mobile

Overall a lovely hotel. Near the airport rather than the centre but only £5 into town.

A lovely Oasis. Lovely pool and spa.

Staff on front desk very rude, arguing with each other and messing about. Not what you expect from a five star and let's the place down.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Les Jardins de l'Agdal

Address: Avenue Mohammed VI | Zone touristique de l'Agdal, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #254 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Les Jardins de l'Agdal 4.5*
Official Description (provided by the hotel):
On the beautiful Avenue Mohamed VI, a few minutes from the center of Marrakech and the jemaa El Fna square, The Jardins De l’Agdal Hotel & Spa has 17 suites and 241 rooms Comfort, space, luxury and modernity are provided in each room and suite, allowing some Families to end up in complete privacy :Direct telephone, Internet, flat screen satellite TV, minibar, safe deposit box without charge, air conditioning sum up the basic equipment. The hotel has 04 restaurants, 02 bars, a SPA, 02 pools ... more   less 
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