I booked this holiday based on the reviews on this site my advice to others is don't.
We arrived at the hotel in the evening to be face with a demonstration outside as a number of staff were fired, as the taxi pulled in we were greeted by a security guard with a barking Doberman showing me his lovely teeth. On arrival to the reception it was dark the atmosphere was terrible and the lovely girl didn't speak English.
After unpacking we went down to dinner ,there was a reasonable choice but everything was Luke warm, we put it down to being a little late.
Following morning at breakfast we asked for coffee ,the choice was warm water from a thermos ,for tea I guess or warm coffee from a thermos, the waiter have really not grasped the concept that the water needs to be close to boiling to make tea as the second flask was just as cold, the food for breakfast reminded me of my hotel breakfast in Poland 20 years ago.
The Luke warm dinners continued all week, when questioned I was advised to use the microwave
The hotel and its staff especially the entertainers, the ground staff were perfect , cannot be faulted , the kitchen staff were terrible ,the food was atrocious , always Luke warm and many times badly Cooked if not raw. The reception staff were Stone age At best.
An isolated incident due the the. Chef being fired.maybe, 2 out of 3 of us had stomach issues , the thought of eating still makes us feel ill 2 days after our return .
- Official Description (provided by the hotel):
- On the beautiful Avenue Mohamed VI, a few minutes from the center of Marrakech and the jemaa El Fna square, The Jardins De l’Agdal Hotel & Spa has 17 suites and 241 rooms Comfort, space, luxury and modernity are provided in each room and suite, allowing some Families to end up in complete privacy :Direct telephone, Internet, flat screen satellite TV, minibar, safe deposit box without charge, air conditioning sum up the basic equipment. The hotel has 04 restaurants, 02 bars, a SPA, 02 pools ... more less
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