The initial impressions of the hotel are fantastic - beautiful water features and detailing in the Moroccan zellige on the floor. The reception was a friendly but not overly quick to understand some booking issues we had.
The room was nicely decorated, with separate loo. The mini bar was empty, the pillows and duvet a bit lumpy, the rail for hanging clothes in the cupboard kept falling out with an almighty clatter. The television didn't work - only sound and no picture except for intermittent flashes. Friends in another room said their loo ran all night. Our key didn't work at the end of the day and we had to make 2 trips back to the reception who eventually sent us someone who opened the garden door and let us in that way.
At breakfast there was a good spread, but things that should have been hot were all cold and the wait to have eggs freshly cooked seemed interminable, not beacause there were too many guests but because the cook wasn't there initially and then could only deal with one order at a time.
Having said all that, we were there to attend a wedding. The meal, service and decorations at this private function were very good.
- Official Description (provided by the hotel):
- On the beautiful Avenue Mohamed VI, a few minutes from the center of Marrakech and the jemaa El Fna square, The Jardins De l’Agdal Hotel & Spa has 17 suites and 241 rooms Comfort, space, luxury and modernity are provided in each room and suite, allowing some Families to end up in complete privacy :Direct telephone, Internet, flat screen satellite TV, minibar, safe deposit box without charge, air conditioning sum up the basic equipment. The hotel has 04 restaurants, 02 bars, a SPA, 02 pools ... more less
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