My husband and I stayed here in December 2010 to celebrate my 40th Birthday.
The location is superb, just a few minutes walk from the main square down a winding alley. Despite being so near the square the riad is quiet and tranquil, which is a relief after the hustle and bustle of the city.
The staff were very friendly and helpful, a basic knowledge of French is very useful as the day staff have very limited English.
The manager, Hasna, was very helpful and we particularly appreciated her help after we were stranded in Marrakech when our flights home were cancelled due to an air traffic controllers' strike in Spain. The bonus was that we got to spend a few more days in this fascinating city.
You will see lots of riads which are more swanky, but this riad is excellent value for money