The staff in this riad is extremely service minded and professional, and especially Mubarak and Yassin did everything in order to make our stay as pleasant as possible.
Our room was cozy, but I did not like the bathroom. The bathroom did not look as good in real life as it looked on the pictures on the riad's web page. The bathroom had a shower and a bathtub. The corner with the shower looked old and dirty, with cracks on the wall. The floor in the shower was also made in such a way that the water did not drain properly, but got collected in the midle of the shower. In other words you had to stand with your feet in your own dirt while showering. If someone had taken a shower before you, you had to step into the dirty water from last one's shower. I therefore startet to have my showers in the bathtub, which made the whole bathroom floor wet, as there where no shower curtain there. On a couple of occasions there was also no warm water available for showering.
I also would like to mention that the terrace also looked a little bit unclean. All the furnitures on the roof top terrace are in white, but because of dirt and polution they are actually more grey then white.
- Official Description (provided by the hotel):
- Riad Marrakech Olema & Spa is a charming luxury guest house nested in Marrakech's ancient medina. The Riad enjoys 6 deluxe rooms and 2 suites fully equipped. The riad enjoys a swimming pool, a private spa, a sundeck with a stunning view over the medina's roofs. The large terrace will welcome guests for dinner, sunbathing or relaxing. ... more less
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