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“THE place!!” 5 of 5 stars
Review of Riad Olema & Spa

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Riad Olema & Spa
31-32, Derb Sidi Ahmed ou Moussa, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #154 of 1,079 Marrakech B&B and Inns
italia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“THE place!!”
5 of 5 stars Reviewed March 22, 2011

my husband and I spend 4 days/ 3 nights in this fab riad!! from the very first moment we arrived, all was made by the staff and the owners in order to make our staying relaxing and confortable. We had a welcome mint tea with refreshing towels at our arrival, and a very tasty dinner in the relaxing patio of the riad . the room was tiny but charming and cosy, provided with everything. We left Marrakech for a "one day excursion" on an early sunday morning and there were no problems to have early (6.15) breakfast served . on the day we left Marrakech we had a late flight and had the possibility to have the use of our room until our departure, at 17,00 where as normally the check out is at 12,00.
All the staff was helpfull but never pressing, just like the owner, Mrs. Sandy, very cheerish and nice. Thank you so much for the lovely time, we are surely coming back, Morocco is wonderful!!

  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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214 reviews from our community

Traveler rating
    171
    33
    8
    2
    0
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28
122
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Oslo, Norway
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 19, 2010

The staff in this riad is extremely service minded and professional, and especially Mubarak and Yassin did everything in order to make our stay as pleasant as possible.

Our room was cozy, but I did not like the bathroom. The bathroom did not look as good in real life as it looked on the pictures on the riad's web page. The bathroom had a shower and a bathtub. The corner with the shower looked old and dirty, with cracks on the wall. The floor in the shower was also made in such a way that the water did not drain properly, but got collected in the midle of the shower. In other words you had to stand with your feet in your own dirt while showering. If someone had taken a shower before you, you had to step into the dirty water from last one's shower. I therefore startet to have my showers in the bathtub, which made the whole bathroom floor wet, as there where no shower curtain there. On a couple of occasions there was also no warm water available for showering.

I also would like to mention that the terrace also looked a little bit unclean. All the furnitures on the roof top terrace are in white, but because of dirt and polution they are actually more grey then white.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riadolema, Propriétaire at Riad Olema & Spa, responded to this review, December 28, 2010
Thank you very much for your comment.
How can you rate us as average while at the same time you would recommend us to a friend.
you are rating us on each criteria either as excellent for location and service and very good for value ,rooms,cleanliness and sleep quality.
Your overall rating does not reflect the way you are rating us on each criteria .
What you are basically saying is that the water in the shower dis not drain properly .Why did you not mention it, we would you taken the necessary actions within a few minutes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 8, 2010 via mobile

A friend of mine reccommened a Riad that he stayed at during a business trip to Morroco. What a pleasant surprise. The interior has recently been re-fitted and is beautiful. The food was wonderful and the staff exceptional. Very clean and comfortable. Sandy, the manager, pays attention to every detail, no matter how small.
The Riad is in the Oold Town and very safe with just a short walk to taxi. Had dinner with friends on the rooftop. The compliments I received were embarrassing!
I highly reccommend this place, truley a Morrocan delight!

  • Stayed September 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Whitehouse Station, New Jersey
1 review
4 of 5 stars Reviewed October 5, 2010

My wife, myself and 2 colleagues attended a conference in Marrakech recently. we elected to shun the typical Hotel chains and stay at the Riad Olema & Spa in the Medina (old town). a wonderful experience for all. the Riad is surrounded by the flavor of Morroco, but the interior has all the modern exprctations for today's traveler. The management are French with an eye for detail. We entertained cliens several times and all were very impressed. At the end of the conference I was aproached by several people asking about the place I was staying, all through comments from ym clients. Go to riadolema-spa.com for more.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oslo, Norway
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed December 1, 2009

We chose this Riad because of the reviews here and some french sites. We stayed in the Suite Histoire d'O for 4 nights and paid 220 Euros a night. In retrospect we found this quite prizey, compared to other Riads and hotels. For instance you have the marvellous La Maison Arabe, 2 minutes walk away, with 20 - 30 rooms of different styles, three restaurants, a lovely pianobar, swimmingpool, outdoor sittingareas, a wonderful Spa, and complimentary shuttle and access to their closeby Golf Club - all very authentic and high quality, and secluded within a quite large space very close by, - and you are not paying much more for any more for all those services and rooms than for the rooms in the Riad Olema basically. Some rooms were even cheaper.

Although they served nice breakfast, you had to book dinner at lunchtime since the kitchen otherwise was closed in the evenings... They had a Jacuzzi on the roof that seemed nice, but that was out of order when we stayed there - also the Jacuzzi was right above our Suite, - and you could hear the motor going at times unfortunately. They had a tiny cute pool in the patio, but the owner bathed there sometimes so we felt we would intrude his privacy so we did'nt bother since he also had the room next to the pool when we stayed there...... (no further comments)

Also there was a small Hammam and some rooms for beautytreatments that you could order. I did, and was very content, but again you can get the same treatments at approx. the same prizelevel at more exclusive Riadhotels like the La Maison Arabe for instance.

I do have to give some extraordinary compliments though to Sandy (the directrise) and the service of the staff that was really wonderful! She helped us in every possible way with bookings, recommendations ecc. ecc. and was ever so serviceminded - so that made it special for us!

Other than that; nicely situated with walking distance to main sites: the Djmnaa el Fna (10 - 15 min), the Souks (10 min), Cafe Arabe (10 min), Jardin Majorelle (15 - 20 minutes) ecc ecc.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London
1 review
5 of 5 stars Reviewed September 12, 2009

Stayed in Olema for a week in July and absolutely loved it! The professionality of the staff , the quality of the food together with the luxurious surrounding ( What a spa!) made our stay all so memorable! Will definitely go back with friends and family !

  • Stayed July 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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IssyMP
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 26, 2009

Riad Olema is right in the middle of Marrakech down a little alleyway but once you open the door you are in a bright airy hotel that wouldn't look out of place in Paris or a design magazine. We arrived late but had ordered our food over the phone and we were served, unrushed, a delicious meal by charming staff (Ziad). Afterwards we went up to the beautiful roof terrace and soaked up the sounds of Marrakech with a good bottle of wine.
The weather was boiling and so Olema was the perfect place to come back, relax and cool down in the small pool or roof top jacuzzi.
Breakfast was great beautiful fresh orange juice and crepes. The atmosphere was very relaxed and the staff went out of their way to be friendly. Ziad went for miles to find us a taxi when we left.
The only critism I'd have was our meeting with Sandy the owner, perhaps we got her on a bad day but she was hyper defensive when we asked about the 5% surcharge for credit cards, we were not refusing to pay just checking through the bill. Everyone has their off days but she was the only person to make us feel uncomfortable and it slightly spoiled our experience right at the end of our stay which was a shame. I would like to return as it was probably just a once off.

  • Stayed August 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Olema & Spa

Address: 31-32, Derb Sidi Ahmed ou Moussa, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #154 of 1,079 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $$
Number of rooms: 8
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