We stayed at Riad Hasna for 4 nights early April this year. Not our first trip to Marrakech, but the first time with our late teens daughters. The staff were superb - in particular the lady manager and the very charming and courteous gentleman who served us breakfast each day. Firstly we were greeted as planned by the taxi organised prior to our arrival - it's a difficult Riad to find so definitely worth asking them to book this for you ahead. The following day, after breakfast on the beautiful terrace, the lady manager ( how rude, I didn't get her name!) recommended and booked Hammam and Massage for us at a Spa just off the main square - again faultless.
Overall we had a lovely stay. One tip... it took us until day 2 to realise that the building higher up abutting to the roof terrace, was actually a restaurant belonging to a very good hotel on a street further up. And, best of all, they served alcohol and did very good food all day! There was a door marked private off of the terrace that had steps beyond that led directly into it - like stepping into Narnia!
Housekeeping was superb, location was so convenient for Jemaa El Fna, which was just a 10 minute stroll away. A taxi was arranged to collect us to return us to the airport.
Another tip... allow plenty of time to get through departures as you will have to fill out a boarding card which you will need to get stamped at bag drop, even if you don't have any bags to drop! This all takes time,as does the passport check once you've got through security - incredibly slow, taking half hour. We had learned this on our previous visit so were prepared this time
We would definitely return as Riad Hasna Espi proved to be a good choice - a little Oasis amongst the City
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