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“hell hole” 1 of 5 stars
Review of Riad Mogador

Riad Mogador
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Riad Mogador
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Bab Doukala, Marrakech, Morocco   |  
Hotel amenities
Ranked #403 of 490 Hotels in Marrakech
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“hell hole”
1 of 5 stars Reviewed July 16, 2014

do not book this hotel, you have been warned. read the reviews and believe them.
it is hell hole, starting outside, its in middle no where, near bus station and fruit market. at night its deserted and scary, it stinks and there are no cafes restaurants nearby.

the double rooms are tiny, dirty, stained, my air con was a fan giving hot heat, wardrobe was behind tv, tiny wardrobe, no draws, no dressing table, the sockets were on the ceiling, when i complained, they gave me extention wire. bathroom was disgusting tiny.

the staff are just liars, rude and arrogant, i stayed there two hours, couldnt stand minute longer
and had booked 28 days. i immediately booked agdal hotel, got taxi and went straight there. luckily travel republic refunded my money less 120 pounds


TOP TIP, BOOK THE AGDAL HOTEL, IN GUELIZ, IF YOU GET THE ROOMS OVER LOOKING THE SWIMMING POOL, THEY ARE AMAZING, BIG ROOMS, CLEANED EVERYDAY, BALCONIES, AIR CONDITIONING, JUST DONT EAT IN HOTEL, GREAT CAFE ACROSS ROAD, FRESH AMAZING FOOD AND CHEAP

GREAT RECEPTION STAFF. I STAYED HERE BEFORE MANY TIMES, FOR CHANGE I BOOK MOGADOR, BIG MISTAKE. WHEN I WALKED IN AGDAL WAS LIKE PARADISE..
THERE ARE OTHER HOTELS TOO AROUND HERE, BUT AGDAL IS BIG AND COMFORTABLE, NOT TIGHT AND RESTRICTED ROOMS LIKE OTHER 3 STAR HOTELS.

Room Tip: dont book any room
See more room tips
  • Stayed July 2014, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Service
Helpful?
Thank ahmey7000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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66 reviews from our community

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brum brum
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed April 25, 2014

Stayed for 5 days, not the best hotel, the electrics blew after 1/2 hr of being there, tv ariel had to be replaced, lifts dont always work, we got stuck!, dirty cups and plates in the dining room. Had to ask 4 times for pillows and was given 1 and 2 towels even though there was 4 of us.
Fag ends round the pool and stained table cloths, despite this the staff were very helpful even when they were busy, and the cleaning staff came everday. Could be a good hotel but needs to try harder.

  • Stayed April 2014
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sizzlerBrumBrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
1 review
1 of 5 stars Reviewed March 1, 2014

The hotel staff exploited my family for more money and made us feel uncomfortable and unwelcome and at unease. They were hostile and extremely unhelpful. They put us through troubles just to give us our room and charged us extra for unnecessary purposes.
I advice you, sincerely from my heart, please do not make the mistake of staying at this hotel. You will be disappointed and very unhappy.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank AminaShaikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Marrakech hotels

Farnborough
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed September 20, 2013

I was booked into this hotel at the beginning and end of a trek in the High Atlas Mountains. Frankly I found the standard of the Riad Mogador to be appalling.

The general décor of the bedrooms was quite shabby with dirty, chipped walls, “patched up” paint work and smeared mirrors. Both the rooms in which I stayed were long overdue for a complete redecoration and refurnishing – as were, I suspect, the other bedrooms. On visiting the restaurant – a rather drab, uninteresting place – I noticed many of the cups were chipped or cracked. At breakfast on one occasion I was about to drink coffee from my cup when I noticed a lipstick smear on the edge of the cup.

On my return to the hotel on 16th September I had reported to reception that the telephone in my room was not working. This was not rectified and consequently, whenever I wished to contact reception, I was obliged to descend three floors to do so.

On the morning of 17th September, at 10:00 am I left some items of clothing at reception to be laundered. I was told they would be ready by 10:00am the following day. Despite several visits to reception after this time the laundry was not returned to me until 12:30pm on 18th September

Unfortunately it was not until my final morning that I noticed that the bed linen was soiled with what appeared to be specks of dried blood.

I drew the attention of the reception staff to these shortcomings but my protestations were met with an air of indifference.

Room Tip: Look elsewhere
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  • Stayed September 2013, traveled solo
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank fernhill54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luton, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 19, 2013

Me and a large group of friends stayed here in May'13 and we didn't expect too much from a 3* just basics. Overall we were disappointed at the hotel staff who barely wanted to help with the many problems that came about with the hotel!! U couldn't even get them to smile and when they did it was cos they wanted your money.

Food was edible in most cases but I was put off at the hygiene mainly. Beware meat smells very strong, don't know if this is because its more fresh or the opposite.

2 nights we stayed without air conditioning (it was leaking heavily! ) n they said they couldn't move us because they had no rooms!!! What a lie!! It's a huge hotel with barely any guests (I wonder why)

They were not helpful at all even with basic questions they were very reluctant to even respond!!! Only nice ppl were the door men.

If u hav choice do not stay here

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Hasna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 5, 2012

Unless this the only available hotel do not stay here.I can not think of one positive.the hotel was so bad we checked out early to go and stay somewhere else.The rooms were dirty,the service was terrible and the noise from the nearby bus depot was also very loud.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Chirs T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stansted Mountfitchet, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 5, 2012

this hotel is a characterless, featureless dump with the most basic bedrooms, worn out furniture and bathrooms that need a thorough clean. We were on an package family adventure trip which included two nights in the hotel, we checked out after night one and paid out of our own pocket to stay at the al fassia even though this hotel had already been paid for.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank antheaskyblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Mogador

Address: Bab Doukala, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
Ranked #403 of 490 Hotels in Marrakech
Number of rooms: 23

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