stay was from 26th Dec 2011 - 7th Jan 2012 booked family room 2 beds as a description.
Original room was small and opposite a very noisy lift.
second room was twice the size.
the floor looked liked it had been washed with used water but not wiped so there were smear marks all over the place.
the heating / ac worked intermitently.
the toilet flush took 8 days to partly repair the sink plug was never repaired during our stay,the door lock plate took 8 days to repair the satelite channels worked intermitently the answer from the staff was that they were sorry but there was no money to make proper repairs, the family room second bed was originaly a sofa (not a sofa bed and on complaining they put a mattress on the floor as the bed for our 4 yr old to sleep on, the cot supplied we had to wipe down with sanitary wipes as it was not clean. there were for a family of four only 2 large towels and 2 hand towels of varying quality.
when i droped a key down the side of the chair and then pulled the sofa out there was heavy build up of dirt and food debris underneath.
the fridge ice box was solid, the cutlery was not cleaned properly the kitchen sink taps was loose the twin electric element for cooking at least worked the kettle was heavily furred up inside.
the lights on our wing in the corridor never worked.
the staff though always polite were of little real help with any of the issues above.
positive the hotel is in a good position

This has to be the worst hotel anywhere in the known world,We booked this on the web and it looked ok for a supposed 3 star,things started off with bang once we had seen the pool area i say pool only joking this can not pass for a pool,a small area of water against a brick wall which the sun only reaches around lunchtime and is gone again by 6.30 just as well the (pool) closes at 7.00pm.The sunbed are few and far between with no sort of cushioning so you stick to them .The rooms are far from clean and you have to jiggle the flush to make it work and thats if your lucky.The last three days i made the bed and no clean towels or loo rolls were available.
The breakfast was poor and the menu didnt change in the week we were there yes i said a week i was so glad to see Gatwick.
I should mention that during the time we were there three thefts happened outside the hotel we were one of them and all within the first 24 hours of arrival.
Used to travelling in Eygpt Morrocco was somewhere i had an urge to see well i've seen it thanks to the ryad mogodor and i never want to see it again Luxor here we come.

This hotel promises a lot (pool, air conditioning etc) but delivers very poorly. Our air conditioning barely worked, and did not make the room any cooler at all, and the tiny pool functioned as a mediocre plunge bath with very few sunbeds and no shade. When we arrived, we had to take our own bags to the room. Breakfast was surprisingly far away from the rest of the hotel and was barely worth waking up for. On the plus side, the wireless internet is of a very good quality and the lounge areas are substantially nicer than one would expect given the quality of the rooms.

The hotel itself was quite nice. Most of the staff were friendly, in fact, some too friendly.
Due to travel disruptions, I arrived to the hotel a few hours before my friend. Everything was fine, until I actually got to my room. The bag boy who was showing me around the room, pushed me into the shower and blocked me in there to talk. I ran out feeling quite flustered. He then came out and tried it on again with me in the hotel room. I was trying to be polite about my refusal, but once I realised that saying no about 20 times wasn't working, I ran out in to the corridor and started yelling at him to get out of my room and that my husband was arriving later that day (I'm not married). He then got out of my room, but I was too freaked out to leave the room until my friend arrived (this was my first few hours in Morocco). However, this guy kept coming back and knocking on my door throughout the day - despite the fact I would never open. As I went on to realise, Moroccan men are quite forward with western women, however, this really shouldn't be happening to girls on their own, when they are paying to stay somewhere 'safe'.

But as a hotel - location is not as good as some of the other hotels, but the breakfast is amazing! The free wi-fi is only available in the lobby, so that was frustrating.