stay was from 26th Dec 2011 - 7th Jan 2012 booked family room 2 beds as a description.
Original room was small and opposite a very noisy lift.
second room was twice the size.
the floor looked liked it had been washed with used water but not wiped so there were smear marks all over the place.
the heating / ac worked intermitently.
the toilet flush took 8 days to partly repair the sink plug was never repaired during our stay,the door lock plate took 8 days to repair the satelite channels worked intermitently the answer from the staff was that they were sorry but there was no money to make proper repairs, the family room second bed was originaly a sofa (not a sofa bed and on complaining they put a mattress on the floor as the bed for our 4 yr old to sleep on, the cot supplied we had to wipe down with sanitary wipes as it was not clean. there were for a family of four only 2 large towels and 2 hand towels of varying quality.
when i droped a key down the side of the chair and then pulled the sofa out there was heavy build up of dirt and food debris underneath.
the fridge ice box was solid, the cutlery was not cleaned properly the kitchen sink taps was loose the twin electric element for cooking at least worked the kettle was heavily furred up inside.
the lights on our wing in the corridor never worked.
the staff though always polite were of little real help with any of the issues above.
positive the hotel is in a good position