My wife and I spent 8 nights at this Riad and were not disappointed. When arriving in the airport taxi transfer (arranged through the Riad) we were a little worried as the area does not look the best (however I now know if you’re staying in the medina all the areas are similar), we were lead down a small lane to the hotel entrance. As soon as we walked through the door all our fears disappeared, the decor of this beautiful riad is fantastic. We stayed in room turquoise which I liked as the windows look straight out into the courtyard. The riad was very clean and facilities good, location was great, just a short walk too many of the tourist attractions. Breakfast was nice everyday but could do with some variation as it is always the same, however I'm sure the staff would be more than happy to accommodate any requests.
Despite, all the plus points mentioned above the absolute best part of this Riad is the staff, so friendly, helpful, polite and nothing is too much trouble. We were greeted by Sufiyan who looked after us for the whole stay and I have kept in touch with him since leaving Marrakech. Ilham leaves your room spotless and smelling lovely each day and Khadijah makes a wonderful breakfast, I'm sure if we had an evening meal at Riad Turquoise it would have been lovely. Ask George the Riad owner for restaurant recommendations, he is happy to make reservations and knows all the good eateries. George booked an Atlas Mountain excursion for us which was a great trip.
If you are going to Marrakech and want to experience the heart of it and stay in the Medina I would definitely recommend this Riad.
Only slight criticism would be that some nights it was noisy when other guests return late and the lack of variety at breakfast (if you had a short stay the breakfast would not bother you).
The staff speak French, limited English or Moroccan Arabic, I can speak no French and hardly any Arabic but we got by just fine with English, my broken Arabic and itranslate on the i-phone which meant the free wifi on offer was very handy.