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“What a Turquoise Gem!!!” 5 of 5 stars
Review of Riad Turquoise

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Riad Turquoise
4.0 of 5 Bed and Breakfast   |   82 rue Touareg, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #104 of 1,149 Marrakech B&B and Inns
Certificate of Excellence
Newcastle upon Tyne
Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
“What a Turquoise Gem!!!”
5 of 5 stars Reviewed April 21, 2013

We booked this through Expedia and thought it reasonable value. We stayed 4 nights with two friends. First impressions were not good as the taxi (booked in UK via the Riad) dropped us off outside a long, narrow alley that looked very run down. The taxi driver insisted on taking us to the Riad’s front door. However once inside it was like entering Aladdin’s cave. The hotel is beautifully decorated in the Moroccan style, spotlessly clean and has many facilities that would not disgrace many larger hotels. There is a Jacuzzi and plunge pool and two terraces – the upper one has sun beds and views of the rooftops, palace walls and the nesting storks.
The service provided by George and his staff are fantastic. Nothing is too much trouble. He spent a fair bit of his personal time telling us about the Riad (surprisingly it is only 5 years old!) and Marrakech and asked us if we wanted breakfast served upstairs or on the ground floor - we opted for upstairs on the lower terrace just outside our bedroom. He also said he could arrange taxis, guides, etc. if we wanted. He speaks excellent French and just about gets by with his English so between the 4 of us we managed fine.
There are only 6 rooms - we were in a Junior Suite called Grise (Grey Room) which has twin beds and our friends in a double room called Saffran. Both rooms were excellently decorated in the Moroccan style and the first night we had a number of lit herbal candles which just added to the experience.
The rooms had very efficient air conditioning, flat screened digital TV (although the channels were limited) the normal bathroom cosmetics, hairdryer and ample electric sockets. The only thing that might concern some people is the toilet and shower is separated from the main room by a three quarters wall with no door (you have to learn to whistle!!) It was not a problem for us but I imagine some customers may find the arrangement not to their liking.
The breakfasts were excellent with lovely coffee, freshly squeezed orange juice, warm pancakes, croissants, toast with butter, various jams and honey and what seemed like very tasty potato scones. There was little variation but we did get fruit salad one day and Moroccan doughnuts another day. We really enjoyed the service by Sophran. When we returned in the afternoon (the temperatures were unseasonably hot at about 37 degrees rather than the normal 21 degrees) to relax with a drink we were provided with olives, nuts and other Moroccan sundries - all free of charge. Small beers were 3 Euros and wine was about 18 Euros.
We had three course dinner one night and it was delicious. You needed to order in the morning from a menu and it was 20 Euros including coffee. It was the best meal we had.
There were massage facilities but we did not use them.
We asked George to arrange a trip to the Atlas Mountains which was about £70 for the 4 of us in our own 6 seater Taxi. We were out 7 hours and visited various towns and a Berber museum (entrance included) - we really enjoyed the day even if we got involved with all the Moroccan children and their families (it was a Moroccan) holiday and traffic jam on some very narrow roads.
Taxis were very cheap so long as you asked the price beforehand. We had no unsettling experiences apart from looking for a particular restaurant one night and failing to find it and being guided by a local lad to a completely different hotel despite his insistence that it was the one we were looking for(it was probably his uncles!!).
We used the Riad to book a taxi back to the airport but it would have been better value to use the “petite taxis” at the rank at the end of the street. I would book the taxi to the Riad from the Riad online as then you know that the taxi driver will know the way.
I can thoroughly recommend this Riad for its superb customer service, hospitality, central location - it was an absolutely fantastic experience!!
Thank you George and staff for a memorable 4 days.

Room Tip: Suite Junior Suite( The Grey Room (Grise) opens onto the lower terrace which had a tented ar...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank NIRS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

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London, United Kingdom
Level Contributor
58 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 4, 2013

We stayed for a long weekend in March, on a deal with Living Social. We were originally booked to stay at the Riad Pachavana, but at the last minute were told we'd be at the Turquoise instead.

We received a very warm welcome from George and our room was beautifully presented. It opened out onto one of the roof terraces - all of the outside space is lovely.

Our deal included one dinner, which we enjoyed in the tent on the roof terrace. The Riad serves both beer and wine on request. I also had an inclusive massage, which I'd recommend to anyone.

All the staff were very friendly and professional. The traditional Moroccan breakfast consists largely of cakes and pastries, with fresh orange juice, and was very good.

The riad is very centrally situated (although it takes a while to work this out with the lack of street signs and wonky maps) - about a 10 minute walk to the main square. The only place we took a cab to was the Jardin Majorelle in the new town, but we walked back. Everywhere is walkable.

I would stay in Riad Turquoise again and recommend it wholeheartedly, as I would the whole Marrakech experience.

Room Tip: We were in the terrace suite which overlooked the balcony down into the central courtyard. The room...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jackie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
5 of 5 stars Reviewed March 13, 2013 via mobile

We stayed here for a few nights and it was an oasis of calm.

Hosts were fantastic, couldnt do enough for us and really made us feel welcome.

The room was very clean and lit by candlelight when we arrived, it looked lovely. The only downside was the room was a little dark in the daytime.

Breakfast is excellent and sets you up to face the madness and bedlam of Marrakech! Plus the location is excellent.

Would happily stay here again.

Helpful?
Thank Alfie N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Montreal, Canada
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed November 17, 2012

Traditional welcome into the oasis from the chaos outside. Very professional staff, warm service, excellent rooftop dinners cooked to order, beautiful rooms. Could not imagine a lovelier place to stay. But use your smartphone GPS to find it! Tucked away is an understatement.

Room Tip: All rooms look lovely
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 28, 2012

You walk down a small lane, and as soon as you open the door you step into a colourful oasis.
Everyone goes out of their way to make your stay memorable.
The only downside is everyone speaks French and not much English.
But you can still communicate with everyone.

  • Stayed September 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MelsonPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noosa, Australia
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 20, 2012

This small Riad very well located and close to the el-Bahdi Palace and very easy to find. The rooms and decor of this property are first class. George and his assistant Kabir are so helpful as are the rest of the staff. Nothing is too much trouble for them. Breakfast is a treat and guests sit together at a beautifully set table. Other meals can be organized if required. The rooftop terrace overlooks the el-Bahdi palace and the storks nesting on the top of it. This is a perfect place to relax after a day experiencing the wonderful sights, smells, people and atmosphere of this vibrant multi-cultural city.
It is amazingly peaceful at the Riad both inside and out considering it is so centrally located. We had a wonderful four days there and recommend it to anyone travelling to Marrakech. There is an airport transfer service available if requested, just ask!

Room Tip: The rooftop rooms look interesting but they are all charming.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
3 reviews
5 of 5 stars Reviewed January 23, 2012

Just returned from a lovely weekend at the most beautiful Riad.

A small door in an alleyway leads into a stunning courtyard and at once you feel relaxed. The riad is decorated to a stunning standard with interesting little features everywhere. Beautiful terrace next to the Badi Palace with storks nesting and chattering away. Lovely sunset views.

Our room was the Chocolat Suite which was amazing. Absolutely huge and immaculate inside, gorgeous bathroom and lovely bed and sofas everywhere.

But it's George and his staff that set the place apart. They really cannot do enough for you and are always asking if you need anything and preparing little touches everywhere from welcoming us with tea and suggesting places to go, to hauling our breakfast onto the roof everyday. Breakfast is huge and delicious. We didn't try any other meals but sure they would be good.

The positioning of the riad is great, so near to the Jemma El Fna square but far enough away to feel relaxed when you return. A nice walk with great shops and friendly Moroccans takes you up to the square.

Great value and apparently under used by Brits. You will be made to feel special when you stay and will leave feeling very happy. We will be back.....

Ben and Lindsey

Room Tip: All rooms seem great but the suites are huge.....Chocolat is very quiet
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank beej1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Turquoise

Address: 82 rue Touareg, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Spa
Hotel Style:
Ranked #104 of 1,149 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates):
Hotel Class:4 star — Riad Turquoise 4*
Number of rooms: 6
Official Description (provided by the hotel):
From the entrance to places, an atmosphere of peace and to be indeed will invade you and will take you in another universe. You will be welcomed by your host Georges who will welcome you around a glass of tea, will urge you to soak you with places and will make you share the soul of Riad. In your demand, he can organize you visits, excursions, bookings to take advantage completely of Marrakesh. ... more   less 
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