In Marrakech there are a lot of nice riads. This is not one of them. The owner was very rude to us and hardly speaks any English. Because we decided to stay an extra night in Marrakech we asked the owner whether we could add an extra night - he insisted that we had to do this via Booking.com - but of course the WiFi was down (again). We were flabbergasted; not being able to book an additional night at the reception? We told him this and he said that the next day a repairman would come and fix the WiFi, and since it was already late we had to go back into the city centre to find somewhere else with WiFi to book the room. When we booked it we told the owner and everything was ok. When we came back the next night (at 21.00/22.00) we were told that the room was not available anymore for that night, although we showed the email with the reservation, and we had to leave the riad immediately and we had to find another riad. We had to pack our bags and stroll the medina (not fun!!) to find another overpriced riad.. Would not recommend.
Furthermore it was very difficult to find the riad from the road, there were no signs whatsoever. Besides having a room where quite some things were broken and dirty. Very bad experience.
- Official Description (provided by the hotel):
- What we like to Riad Pearl East& Its ideal location in the heart of the Medina of Marrakech, within walking distance of all the attractions in the city!& Its warm and authentic setting , typically Moroccan . and intimateOnly 7 rooms in this little gem.& Son welcoming , helpful and always listening& Location : The Oriental Pearl is located in the heart of the medina of Marrakech, and the most beautiful, the smartest and most secure neighborhoods, Dar el Pacha , right next to the PalaceIn a quiet and easily accessible alley. Our guest house is 5 minutes walk from the Palais Badii and Riad Perle d'Orient and 8 minutes from the famous Jemaa el Fna .Hotel descriptionThe whole riad has been decorated and furnished with great taste using all the knowledge of Moroccan artisans while incorporating typical décor and all the comforts of a high-quality guest house. ... more less
- Reservation Options:
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