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“Pleasant stay at Pachavana” 5 of 5 stars
Review of Riad Pachavana

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Riad Pachavana
4.0 of 5 Specialty Inn   |   172 Derb Lambsober, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #11 of 191 Specialty Lodging in Marrakech
Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
Reviews in 40 cities Reviews in 40 cities
44 helpful votes 44 helpful votes
“Pleasant stay at Pachavana”
5 of 5 stars Reviewed April 28, 2013

We stayed in the Ambre room for 3 nights (a lovely upgrade by Thierry!), and thoroughly enjoyed our time at Riad Pachavana. Mohammed and Adil were also always helpful, and absolute assets to the Riad.

The Riad is a beautiful space, and such a delight to return to after traipsing the streets of Marrakech. Breakfasts were delicious - omelettes on order, fresh breads and sweet doughy delights with various jams and cheeses to accompany them, can't understand what there could be to complain about. We had dinner there one night, which I found a tad salty but I was the only one at the table who thought so. The harira was excellent though.

We asked for a driver to collect us from Casablanca airport - Rashid was great (EUR120). We also asked about a tour guide for a day, which didn't turn out as well. A guide called Mohammed was recommended (apparently he used to be a soccer player for the national team). It cost EUR50 per person, which included the guide, a driver with his van and lunch. The driver was good (actually better than the guide!), and lunch was quite tasty despite being at a super-touristy place. The guide was not particularly informative, and would race miles away from us, so good luck trying to ask questions along the way. Definitely not value for money. We didn't get the chance to feed this back to Thierry, so please consider this review as our feedback.

We would have no hesitation in recommending the Riad itself. The room, Riad, staff, breakfasts and location (not hard to get your bearings) could not be faulted, plus they accept credit cards! I'd be more than happy to stay there again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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London
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 6, 2013

Stayed for five nights at Riad Pachavana and cannot rate it highly enough. The riad is a real oasis away from the manic streets of Marrakech outside the door. From the sundrenched roof terrace, to the quite and cool coutyard, this place is beautiful. The rooms were excellent, extremely comfortable and very spacious. The cost per night for a twin was very reasonable. There seems to be a few negative comments on TA about the breakfast, but I think there may have been some confusion. The breakfast is huge and very tasty with a variety of omlette, cakes, fruit, breads, jams, tea, coffee etc, however.... if you are leaving early to go on an excursion you may not be offered the hot elements of the breakfast as there simply isnt time before you leave.

My only other comment would be to ask Thierry's advice for excusions, nights out, restaurants, as he really know his stuff. We booked the Three Gorges day trip with a private driver and really got an amazing experience - our driver was knowledgeable, spoke excellent English and was really friendly. You wouldnt get the same attentions on a group bus tour.

Room Tip: We had Onyx on the first floor - a twin on the courtyard, was very nice.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathybo83, Directeur général at Riad Pachavana, responded to this review, April 8, 2013
Hello,
What a pleausre to read you, and be sure that the staff is happy to know that you'd really enjoyed your stray.
We will continue on this way, trying to make all the stays of our customers unforgettables.
Hope to see you again,
Best regards from all the staff.
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 15, 2013

Perhaps firstly and most importantly, definitely make sure you have an airport transfer arranged through them. The driver walked us straight up to the door which otherwise would have been difficult and intimidating to find at first, as the alleyways leading to it seem somewhat dark and confusing. I'd like to stress though that actually we ended up realising this was totally misleading, the area is actually surrounded by a school and rather nice families and little shops. It just looks very different from what we were used to but by the last night we felt perfectly safe and comfortable walking there even at night.

We also arranged to be served a meal in the Riad on arrival which turned out very nicely. The food was homely and traditional and very tasty, not a gastronomical explosion but that's not really the idea. It was also a pleasant surprise that there was actually a very good value drinks menu available with Morrocan wine and various spirits/mixers etc.

As for the place itself, I think we were both immediately impressed and very pleased by the look of the place, really does feel like a very comfortable haven in the middle of what is quite an intense city. The courtyard is lovely with a very nice (but too cold to be useable in March) plunge pool with seating around it and a few nooks and crannies with sofas and comfy chairs. Then the rooftop terrace is a marvelous spot and somewhere I don't think we will forget in a hurry. You can see the snow covered Atlas mountains in the distance, the beautiful Koutoubia mosque silhouetted in front of them. The weather was great while we were there and it made a great relaxing and private place to soak up the sun.

I feel a little harsh only marking the service as 'average' because on the whole it was very attentive and breakfast/drinks/meals etc were done just in the way we would have hoped. However on a couple of occasions we asked for help organising meals out in restaurants that we had specifically chosen and this wasn't as easy as it feels like it should have been. They didn't seem overly keen to even call in the first place and also seemed to want to persuade us to go elsewhere which made it a little awkward needing to be 'firm' and stick to our original plan as we knew exactly what we wanted to do.

Room was lovely, nice courtyard, nice staff, great terrace, nice location, all in all a great trip and will very happily recommend it.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathybo83, Directeur général at Riad Pachavana, responded to this review, March 18, 2013
Dear Guy,
Many thank's to take time to write reviews about your stay in our Riad. Be sure that all your remarqs will boost us to make guests stay more confortable. We always try to make our best to give some good advices, but as we are not a travel or guid agency, we only give tips about places we use to go; Of course, each guest have his own budget and idea about what he would like to find, and it's not easy for us to adapt our tips, specially because guid books are not "on time" always!
Anyway, we are happy to read your good reviews about the gastronomic restaurants you'd tried.
Hope to meet you again, and hope the best for you.
Regards, The Pachavana team.
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Brighton, United Kingdom
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 23, 2013

We would highly recommend this Riad and after a day in the hustle and bustle of the streets of Marrakech it is the perfect Oasis of comfort. The whole Riad is beautifully decorated in a traditional style. There is a small plunge pool with a tranquil courtyard set around it that made an ideal place to drink, read and unwind. There was also a rooftop terrace with sun loungers and views across the rooftops of the city, stretching far into the desert and Atlas Mountains. Breakfast was plentiful for our needs. I would not hesitate to recommend this place.
Our one piece of advice would be to book a taxi from the airport through the Riad. It is located down one small alleyway, in a labyrinth of unsigned alleyways that is the Medina. The taxi will not be able to get further than the 'main road' leaving you to walk the final stage. Other guests said their taxi drivers didn't even know where the Riad was but because our taxi driver was booked through the Riad he was able to walk us through the alleyways right to the front door. As we arrived after dark I think I would have been quite apprehensive finding our way around on our own initially. It soon became familiar though and by the next night we were confident finding our way home. If you are put off by the thought of navigating dimly lit alleyways then you are better off in one of the big hotels, but if you want to experience true Marrakech at its best then this is definitely the place for you.

Room Tip: If you can ask for a room on the upper level as I imagine they are the most peaceful
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathybo83, Directeur général at Riad Pachavana, responded to this review, February 26, 2013
Hy, many thank's for giving us some good news about your stay in our guest house. I agree that Marrakech is a busy town and of course, it's better to ask us what's the most practical to join us.Beleive that all the guest comments will help our futur guests.
Best wishes, team of riad Pachavana
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2013

My friend and I have just returned from four days in Marrakech. We thoroughly enjoyed our stay at the riad. Thierry was very friendly and efficient and made us feel extremely welcome. The riad is about a 10/15 minute from the main square and less from the entrance to the souk. It really is an oasis of calm amid the hustle and bustle of Marrakech. It has been lovingly restored and our room was beautiful. We had dinner here one evening which was delicious. The roof top terrace boasts views of the mountains and the courtyard, and with its comfy sofas, is perfect to drink mint tea (or wine) and rest your feet after hours of walking around the city. The young man who served us our tasty breakfast was also excellent, although unfortunately, I can't remember his name but he too is an asset to the riad. We would certainly recommend the riad to friends and family.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 17, 2013

My friend and I had a short break in Marrakech in January and stayed at the Riad Pachavana. We had a super time and really enjoyed the riad. The staff were friendly and extremely helpful. Breakfast was tasty and totally adequate and the dinner we had on one night was the best food we had in Marrakech. Before going I read a review that complained about there not being enough hot water but with two people in the room there was plenty. The riad was really well located, within walking distance of the markets and the main square and also for getting a taxi to the museums and palaces when we got tired of walking.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leatherhead, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2013

We booked Pachavana via Expedia and in spite of a change in management we found the experience excellent. Thierry the new manager was knowledgable, and his team worked extremely hard and well to make our stay relaxing. The riad is very well located inside the medina, with an approach which is a little exciting until you get your bearings! very comfortable, individual and characterful rooms, and good food if you choose to take dinner in the riad.We recommend the walking 'no shopping' tour of the medina, and if you like fish the Riad de Mer is excellent (thanks Thierry!) and a ten minute safe walk away. We definitely recommend this riad.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathybo83, Directeur général at Riad Pachavana, responded to this review, February 26, 2013
Hello,
Thank you very much for all the tips you give to the futur visitors. Be sure that we will continue to do the best we can to make our guest stay enjoyable.
Pachavana team wish the best for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad Pachavana

Address: 172 Derb Lambsober, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #11 of 191 Specialty Lodging in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad Pachavana 4*
Number of rooms: 12
Official Description (provided by the hotel):
The riad Pachavana is a charming residence, which is also one of the most picturesque and the oldest of the Medina Riad Pachavana is a traditional Moroccan house, combining luxury, calm and voluptuousness. ... more   less 
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Also Known As:
Riad Pachavana Hotel Marrakech

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