We arrived at the hotel on 31st December, and stayed for several times. at check-in time, and we waited for 40 minutes to get into our room. It seemed absolutely normal for the staff that we should wait, and spend our money in the bar while waiting. No one even called us when the room was ready, we had to control this by ourselves.That messed up the impression of the hotel.
The room was a little shabby, but quite nice. Wi-fi was ok, and i liked the extra furniture in the room (sofa and table), and tea\coffee facilities. The balcony was also very nice.
The hotel is around 20 min walk to the city centre, it has a convenient location.
I had a birthday when i stayed at this hotel, some hotels do some little surprises or bonuses on this day for the guests, but this hotel doesn't.
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- Also Known As:
- Suite Novotel Marrakech Hotel Marrakech