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“Unfriendly Staff” 3 of 5 stars
Review of Suite Novotel Marrakech

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Suite Novotel Marrakech
4.0 of 5 Hotel   |   Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco   |  
Hotel amenities
Ranked #293 of 461 hotels in Marrakech
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773 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Grover Beach, California
Top Contributor
79 reviews 79 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 18, 2013

This hotel could be anywhere. Nothing says Morocco in design or function. . . but that can be a good thing. We moved to the Novotel (after finding bedbugs in out previous hotel) because we trust this brand. Breakfast is from 7-10AM but we were able to get rolls, juice and coffee at 6:30 because of our early morning flight - a nice touch.

Room Tip: Book online and save substantially. You can also request a room away from the elevator on the onlin...
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin Rapids, Wisconsin
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 18, 2013

This is a hotel for someone who needs a bed and breakfast without any extras. The hotel is safe and quiet and comfortable. Service is minimum. My broken AC unit was not repaired all week, despite requests. Thankfully the evenings were cool, so I could leave my door and windows open for air. The breakfast is simple and pretty good...better than some hotels in a higher price category. The location is close to the Sofitel, which has a wonderful spa and restaurants. Be careful about extra tax fees that they try to tack on at the end of the stay. Although the amount is small, it is nonetheless frustrating. As many before have said, this hotel is adequate, but will not impress in any way.

Room Tip: Ask for a room on the third floor or higher facing the street area for views of the neighborhood.
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Stockholm, Sweden
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 10, 2013

Centrally placed with fairly good facilities - very good if you're on business and almost as good if its just a vacation. Rooms are well equipped and spotless and the staff in the main very friendly and helpful. The website might be a little over optimistic but I had no grounds for complaint and costwise it certainly works well. If its your first time in Marrakech you might want to organise a pick up at the airport - it might seem extravagant but it will save you the unpleasant experience of the taxi scrum and the almost inevitable rip off that follows . I would recommend this hotel to anyone who isn't quite confident about the local culture and wants a more "European " style base.

For the business traveller and for the not overly adventurous this is a sound choice.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 8, 2013

What can I say.........The hotel is in a great location if you want to be near the centre of Marrakesh , very clean, service was great, good value, Room had everything you would want (TV, kettle, Bed and WiFi), the only negative point is that the beds were quite uncomfortable and my wife and I did wake up with sore backs the next day.

If you're a business traveller or someone not fussed about the hotel you stay in you won't mind this no thrills hotel. If when you go on holiday the hotel is part of the experience then you'll want to avoid this hotel.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bratislava, Bratislava, Slovakia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 6, 2013

Pleasant stay for 5 nights on my 1st visit of North Africa. I was slightly shocked of the Arab culture first days so this hotel was my europe territory after sightseeing in Marrakech.
The breakfast was a little poor, not like in 4* world brand hotel.
Room was OK but cigarette smell in non smoking room. Staff could be more friendly and smiling.
No service in bar, we were waiting half an hour for some drink list. Swimming pool was fantastic.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Monza, Italy
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed November 2, 2013

the hotel is in a very good position in the new city (Hivernage), very close to restaurants, cafes, discoteques and not so far from the old city, the Medina. The hotel has very large and confortable rooms with everything you may need during your stay; the rooms are suitables also for families with children. The breakfast is "normal" but there is not a sufficient space to have a relaxing (and seated) breakfast. No services a part from a small bar and a small pool (often in the shade). People at reception are not kind at all: they seem to be disturbed by any question.

Room Tip: rooms looking at pool are quiter
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Suite Novotel Marrakech

Address: Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#114 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Suite Novotel Marrakech 4*
Reservation Options:
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Also Known As:
Suite Novotel Marrakech Hotel Marrakech

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