Well - the room itself within the hotel was perfectly decent (good bathroom - shower AND bath, nice size bedroom with nice furniture). The cost was good too (£60 per night per room, shared between 2).
HOWEVER, the staff and service are appaling. It takes literally forever to get served at the front desk (the bar at the back is rarely manned - but when it is, the bar staff are lovely). There's no room service (although you can take a bottle of wine or whatever up from the bar).
The pool is ok - pretty small and full of kids, but it'll do. Deck chairs are ok too (not very many of them, though). Pretty good music playing outside - cheesy 90's commercial tracks.
DO NOT eat breakfast here on pain of death!! The selection will send you into a boredom coma, and if you get over that and decide to eat anything - well, don't say I didn't warn you! Bread is all stale, ham smelly, eggs hard as rocks - in fact, I tried several eggs in increasing desperation but with each one, the rubbery white gave way to a bullet-hard, dark GREEN golf-ball of a yolk that bounced out of the egg, and that I just couldn't stomach. There is no kitchen here and so I can only imagine that they shoved a load of eggs in a kettle for an hour to get them to that state. They frequently ran out of milk and juice, and it took forever to refill.
If you do decide to stay here (even bearing in mind that there's a nice-looking Sofitel hotel across the road...), I highly suggest you eat at this lovely cafe about 2 minutes up the road, turning right out of the hotel.
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- Also Known As:
- Suite Novotel Marrakech Hotel Marrakech