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“Great stay” 5 of 5 stars
Review of Suite Novotel Marrakech

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Suite Novotel Marrakech
4.0 of 5 Hotel   |   Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco   |  
Hotel amenities
Ranked #311 of 473 Hotels in Marrakech
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Great stay”
5 of 5 stars Reviewed May 21, 2013

Was a bit apprehensive before going due to having read reviews of lots of Marrakech hotels being lovely but staff being rude or ignorant and service poor, but I am happy to say staff at Suite novotel were great, very friendly, great service, patient and very helpful. buffet breakfast was good, nice eating round the pool in the morning, Gym was free but a bit sparse, 3 or 4 cardio machines, no good for a good hard gym session,so didnt use it much. Ineternet wifi great and tv ok. Overall good stay in clean good value hotel.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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905 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Antwerp, Belgium
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 11, 2013

I had been to other Suite Novotels before.
My experience was good.
Here it's quite the contrary.
Let's state the pro's: Location, room sizes and prices
Negatives made me give this place a lousy quote as the personnel was clearly overwhelmed by the amount of customers or simply had no experience running a hotel.
No linen in the rooms , bad Wi-Fi, long waiting queus at the reception, questions were not answered , etc..

Room Tip: all rooms are the same Ask a front view; the back side view is on other buildings
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  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Marrakech
1 review
1 of 5 stars Reviewed May 6, 2013

no food in the hotel
no change in the hotel
the cards to enter your room work didn't work
the cleaning was done very late in the afternoon
the elevators were used by the staff at the same time as the tourists!

  • Stayed April 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
9 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 22, 2013

Booked online. Excellent designed, spacious,clean, well equipped room with fridge, overlooking the pool with a view of the Katoubia. Reception staff were always helpful and friendly, no problems with extra taxes. Only downside the wifi was a bit iffy in the room but was fine in the bar and reception area. The best thing about this hotel is it's location in a quiet area of Marrakech, yet within walking distance of all the main attractions. Great value for the price, will go again.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 16, 2013

Teh hotel is maybe one of the best hotel at this price for Marrakech (and trust me I go to Marrakech every year and have slep in many hotels..) It is 10 mn walk from Place Jemaa el Fna and 10 mn walk from El gueliz, so very well located. I have been to the hotel three times and it has always clean rooms, good service and the swimming pool is great! This hotel is suitable for everyone, specially familys! a tip: Wake up early to have a transat by the pool :)

Room Tip: Ask for a swimming pool view
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  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dudley, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 5, 2013

Good value, booked on line, although reception tried to charge us a higher rate, until I showed my e-mail internet confirmation. Only 1 person at reception usually. Fantastic location, very close to Medina, yet feels away from all the hustle and bustle of the old town. Rooms good size, ours was very clean, excellent bathroom/shower. Fridge and microwave (as suite hotel) but no crockery or cutlery provided-we took some from breakfast. Great as you can eat/prepare snacks/light meals in your room. A small selection of ready meals available in lobby (we didnt use)
Breakfast very disappointing-not enough seats, only 1 person sorting it out, reasonable selection of breads/pastries, but only fruit was a bowl of oranges, and only juice was weak orange(tasted like squash) coffee ok from machine, when busy kept running out of crockery. Nice pool, could do with more sun bedsApart from breakfast generally happy with overall experience. Would probably stay here again if came back to Marrakech

Room Tip: Our room faced the street-plenty going on, but still very quiet at night, good double glazing.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 4, 2013

If you want a very pleasant and spacious room in a quiet section of the city, this is the hotel for you. It is located across the street from the elegant Sofitel (also an Accor hotel, go in and visit the pool and gardens) and just down the street from the casino. The suite slept four of us in comfort. The hotel's pool area is also quite nice, though there are not enough lounge chairs (as is so often the case). There is a good breakfast but the staff gets overwhelmed and the food gets thin by 9 AM, try to eat early.

We were able to sleep with the windows open and the only noise that greeted us in the morning were the birds - remarkable!

It is a ten minute walk to the craziness of the souk, you would never imagine that you are about one kilometre away from all that activity. There are also some decent restaurants in the area along with a club or two, if you are looking for a quieter or more elegant evening away from the frenetic pace of the old city.

What I like about the Novotel chain in general is that the hotels are clean, modern, and offer the best mix of value and service in the Accor chain. Their new line of suite hotels continues that offering and I will look for the other suite hotels in the future if we travel as a family.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suite Novotel Marrakech

Address: Rue Haroun Errachid | Quartier de l'hivernage, Marrakech 40020, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#148 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Suite Novotel Marrakech 4*
Number of rooms: 112
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Also Known As:
Suite Novotel Marrakech Hotel Marrakech

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