Having stayed at hotels all over the world and several five star ones, we were surprised how large our room was.
The Novotel are a mid scale brand, popular with families as they have rooms that can fit 2 adults and 2 children and also tends to offer buffet breakfast.
Check in took a while as the front desk were busy on the phone. We were given a check in form to complete and asked to pay the local city tax upfront. I asked for a room wit a balcony and we got a room facing the main road. We could see the Sofitel and Casino from our room and street noise was not an issue.
As we entered our room we were taken aback with the rather large size of the room and it was bigger than other Novotel hotels we have stayed in, this is the third Novotel we have been to in the last 12 months.
We had a double bed and a single bed for our child. there was fridge and microwave, kettle for tea and coffee but housekeeping could be a bit stingy with tea and coffee sachets. We also had a complimentary bottle of water provided every day.
As other Novotel rooms there is a separate room for the WC and another room that had both bath and separate shower.
We were given a code for wifi when we checked in, but on the higher floor, we could not get the signal but the hotel also provided a wired connection to the internet. We could get the signal in the lower floors. The hotel also has a PC and a Apple computer in reception.
A surprise was that the tv offered the latest movies when we were there and they are free, So at the time of our stay there was Cowboys & Aliens, Captain America, Kung Fu Panda 2, films released in the cinemas just a few months ago.
Buffet breakfast is not as extensive as other Novotels and it was noticeable that they have skimped a bit here, which includes staffing. Still there is a machine dispensing tea, coffee and hot chocolate but you can also get it from a pot. There was the usual croissants, Pain au Chocolate, pancakes, yoghurts, cheeses. There are a choice of two cereals, our son was not to keen on them and there was some Moroccan food as well. It would do for a short trip but could get too much if you were here for a longer stay.
The hotel has a pool area and near to it a small bar area with a pool table. Our son found it a little bit chilly to swim but it was a decent sized pool and I saw the staff maintaining it and keeping the area round it clean during our stay.
The hotel is based in the Hivernage, the European end of Marrakech, outside the walled Medina. This is a smart suburb of Marrakech where international hotels and designer boutiques rub shoulders. The Medina was 15 minutes walk from the hotel, we found it was better from the exit of the hotel to turn left, turn left again at the first side street, cross the busy road and enter the Royal Mansour. There is a path where you can walk along, but do not go on the roads as the staff will move you along. Once you get out the other side, turn right and you will view the Koutabia tower, walk up a bit towards the tower and then cross the busy main road to take you to the main square.
The hotel is also convenient to the Gueliz area. Its a ten minute walk, past the Court of Appeal building and you have a shopping mall, and places like KFC, Pizza Hut and McDonalds. We also found a small Carrefour near the hotel but on the way to the Gueliz area to help us stock up on some snacks and drinks. The hotel does not have a restaurant but does offer water, crisps, ice creams but at higher prices which is normal for such hotels.
Overall, we got value for money for our stay, the hotel was above our expectations. The hotel was clean and efficient although they could had kept the lifts a bit more cleaner.
Its a shame we could not get a late check out as we had a late flight, the hotel tends to charge for extended check out which we thought was not worth it but you can store the luggage.
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- Also Known As:
- Suite Novotel Marrakech Hotel Marrakech