I must begin by telling you all that I am one fussy and experienced traveller, my wife is even worse. My complaints are usually minor, basic stuff that people overlook.
However, I was pleasantly surprised at this hotel. We paid £385.00 sterling for a suite that comfortably accommodated the four of us. Other hotels for that week were being priced at almost double for that particular Easter week - we had booked quite last minute. The mattresses were new and firm. There was a king sized bed, not two beds put together which my wife absolutely detests. One bed which could be pulled out from underneath and a sofa bed. The sofa bed was actually a proper single bed which cleverly converted to a sofa by the use of a no. of large cushions - not the other way round usually found in some hotels. The room had a kitchenette comprising of mini fridge, microwave, kettle and a sink. The bathroom had a shower cubicle and a sep. bath, there were toiletries and a hairdryer. The toilet was separate and located near the entrance to the room. The room had a balcony overlooking the pool. The air-conditioning was fab. It wasnt extremely noisy and had three settings.
In terms of amenities, the pool was great. The weather was 30 degrees plus on our visit, yet the pool area was always cool. The breakfast was continental, on busier days the food did run short but was rapidly replaced. The staff were helpful and when we asked for items after the breakfast time had lapsed, my youngest has this thing for boiled eggs at present, they tried their best to help. Our room had a new HD 32 inch tv, this gave us music, internet and on demand movies.
There was an ethernet connection for laptops and the hotel also gave free WIFI access as well as having a computer available in the lobby. The
Hotel is located in L'hivernage which is an expensive part of Marrakech and is next to the grand Sofitel. Plenty of Taxis always available outside. They refer to the hotel as the Suite hotel. 15 Mins Walk to the Jmaa. Also a short 5-10 min walk to Guillez. This is another expensive part which has the Mcdonalds, KFCs and trendy Cafes as well as the nightlife.
The staff were always helpful and tried their best, most people at reception spoke English. As we had booked ryanair flights they helped me print my boarding passes. Any other queries regarding this hotel feel free to email me at firstname.lastname@example.org
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