We recently stayed here with our daughter ,son in law and 5 chidren as a recommended stopoff after the hustle of Marrakech.
The location, and the gardens were truly amazing and the pool area really beautiful. Our rooms were individually Morrocan and pleasant.
The main problem with this Hotel is the total lack of management.It needs a competent manager to shake the hotel staff into some sort of organisation. The service was poor and incompetent particuarly at meal times . At breakfast we ordered cheese omelettes and received 2 fried eggs covered in parmesan and Scrambled eggs resembled a shredded omelette! We then asked for boiled eggs which finaaly came but it took 15 minutes to bring some teaspoons to eat them with.
There were lots of children there over Easter but very little choice for children to eat unless they liked Tagine.Despite requesting English breakfast tea on the first evening we arrived none was ever forth coming.
The sun loungers were comfortable but extremely dirty and needed the pool attendant to wipe them down with soap and water reguarly. We had rain followed by sunshine and there were pools of muddy water on every bed.
The pool toilet was broken for the 3 days we were there with the cystern lid lying on the floor.
This Hotel has the ability to be a 5 star delight but unless the owners get to grips with the lack of management and overall complacency then visitors just wont return.
- Official Description (provided by the hotel):
- The Hotel by Beldi is built amid acres of beautiful gardens in the style of a douar (small Moroccan village) with its narrow streets leading to the hotel rooms nestled in houses and private riads. The 29 bedrooms and suites are elegantly furnished and individually decorated. they all have a private garden or terrace and offer en-suite bathroom. At Beldi we prepare a pure, artisanal cuisine for a guest to enjoy. ... more less
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