My girlfriend & I stayed at the Riad Zayane for 3 nights. We had a very comfortable stay in this chic haven from the hustle & bustle of Marrakesh. The food was excellent, the staff welcoming & helpful and the room comfortable enough for the time spent there.
We arrived late from the UK due to snow but as we had contacted them before hand to arrange an airport transfer and an evening meal, we just let them know there were likely to be delays so they still provided a full 3 course meal when we arrived an hour and a half after their published kitchen finish time. Excellent customer service!
I also needed to change money and this was done immediately and at a good rate, something I thought may be an issue in such a small place. Not a bit of it though...helpful to the last.
There are no in room kettles but the staff always seem on hand to get you a drink. The hot chocolate is excellent!
Sadly, Marrakesh was not for us...just too intense with taxi drivers not knowing where anything was, constant hassle from people in the streets to guide us (even when we knew exactly where going) or sell us over priced tat and not taking no for an answer and the constant evasion of those stupid moped riders down every road, street, lane & footpath. However, Riad Zayane and its' excellent staff could not be faulted...thanks!