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“not what it seems” 3 of 5 stars
Review of Riad Zeroual

Riad Zeroual
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Riad Zeroual
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, Marrakech, Morocco   |  
Hotel amenities
Ranked #341 of 481 Hotels in Marrakech
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“not what it seems”
3 of 5 stars Reviewed April 24, 2009

the riad is loveley but could be better,
the bad first.
we were told at the last minute to pay in cash. this meant a trip to the bank before our flight. could have meant us missing it.
they say on the website that they accept all credit cards. we think they do this to pocket the tourist tax.
make sure at the beginning how you will pay.
the breakfasts are lousy. the terrace is dirty.
even though they say the riad is 24hrs, we heard a guest trying to get in (you have no key) and it must have taken the owner at least 2hrs to open the door. not what you want in such a ramshackle part of town.
the good....
well, i'm finding it hard to think of anything to say......
it's authentic.
the staff are friendly but so would you be if you were making money.
overall....i would never recommend a stay here. they have to improve their ways or go under.

  • Stayed April 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gemic, Propriétaire at Riad Zeroual, responded to this review, October 12, 2010
Google Translation
J'ai repris la gestion du riad depuis janvier 2010, les manquements signalés ont été corrigés; aujourd'hui le riad est loué en exclusivité à la semaine ou pour un week end avec différents services à la carte. Les voyageurs apprécient la propreté, la sécurité et la gentillesse du personnel , dans un cadre toujours magnifique.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Riad Zeroual

Address: , Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
Ranked #341 of 481 Hotels in Marrakech
Number of rooms: 334

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