As mentioned by most others, the location is fantastic. You really are in the heart of the medina in 15 minutes by either walking straight up the street or walking through the Koutoubia gardens. the street id well lit if walking back late at night and we always felt really safe. The city tour bus stops directly across the road outside the Mamounia hotel and this tour allows you to see all parts of the city, it is very convenient. The pool area is beautiful and well maintained and we really enjoyed lounging around there. As a lover of coffee and patisserie, the breakfast was perfect for me, but I can understand if you are looking for something hot and cooked, you would be disappointed.
The rooms are basic and the website photos are pretty accurate. I thought we would be overlooking the pool or the gardens but we overlooked the car park, at first I was disappointed but in fact it made no real difference to our stay.
I can't say that I agree with the many other reviewers who were not impressed with the staff. Yes their English is very limited, but I found that we got along fine with little bits of English and French between us. The porters were exceptionally nice and the receptionists were pleasant enough. The hotel put on a traditional Moroccan evening one Tuesday, which included belly dancing, candle tray dancing and snake charmers. It was really great to get this entertainment for free and it was really enjoyable. On previous trips to Marrakech i had stayed in riads, but i really wanted to stay somewhere with a pool this time, reading reviews before our trip left me a little apprehensive about this hotel, but on return I would reccommend it to anyone and will definately use it on future visits.
- Official Description (provided by the hotel):
- The restaurant features large pillars and serves a continental breakfast every morning. On sunny days, guests can dine on the poolside terrace or order a snack from the pool bar.Wi-Fi is free in public areas and the hotel also offers private parking on site. Marrakesh-Menara Airport is just 5 km from the hotel. ... more less
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- Also Known As:
- Chems Hotel Marrakech