We were very disappointed with this hotel. It has 5 stars but UK 4 no more. The main areas were well decorated in the typical Moroccan style but again, particularly in the Reception area they could have done with more lights. The grounds were lovely as was the outside pool and there were lovely views towards the snow-clad Atlas Mountains. The rooms were large, all with balconies clean and comfortable. Once again housekeeping was a problem we arrived back at 7.15pm one night to find that they still hadn't given us a bath plug (although I had asked three times) nor had the room been cleaned, towels changed or bed made. I had to have words with the Duty Manager and it was only after she got involved that our room was sorted. Once again there were supposed to be 3 restaurants but we only found the Thai one which seemed to cater for all. The buffet was very good and the staff here were a lovely bunch of guys - actually smiled. The breakfasts were very good with lots of choice. We found this hotel to be very quiet all round and it was probably one of the better hotels we stayed in whilst in Morocco. This hotel was only built in 2009 and the whole area is very new so there are no facilities near 15 minutes into Marrakech and there was a lot of new building going on so be warned it could get very noisey with JCB's and builders!
- Official Description (provided by the hotel):
- This luxury resort is located in Agdal, a new residential district in Marrakech. Palm Plaza offers free Wi-Fi and free shuttles to the city. Palm Plaza Hotel features comfortable rooms and suites. Some feature a terrace. Savour exotic dishes in the hotel's restaurant. Have a snack in the pool bar. In the evening, have a quiet time in the piano bar or an exciting night in the night club. The spa features a heated play pool (for children from 14 years), a sauna, a hammam and a gym. ... more less
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- Also Known As:
- Palm Plaza Marrakech Hotel And Spa
- Palm Plaza Marrakech Hotel Marrakech
- Palm Plaza Hotel Marrakech