Myself and a friend stayed at the Palm Plaza in September. We found the staff very helpful and the hotel was very clean and luxurious considering the reasonable price we paid. Although it isn't far from town it is too far to walk. My friend and I found the necessity of getting taxi's in and out of town quite restricting especially since the food was not great and pricey at times. The hotel was practically dead at night but this might have been due to the time of year we stayed there. I would recommend this hotel for people who want to relax by the pool and go to town at night to eat but if you want to feel like you are in Marrakech staying in a Medina in town would be more suitable.

This hotel is a disaster. The location is terrible, too far to walk to anything except Almazar or Megarama (and Marrakech is a walking city!). The prices are ludicrous for what it is. The rooms are very average (3 star ameneties). The breakfast and dinner are quite poor. But the service has got to be the worst aspect of this hotel. We had to wait for hours for our rooms to be ready for check-in, the receptionists were rude and unwelcoming, and to top it off they made a mistake on our bill, wasting more of our time. There was waiter who was exceptionally nice, but it didn't balance out the experience at all. The pool was big but noisy "animation" took place every afternoon, and people were asked to get out of the pool by 6 or 7.

Worst hotel I have ever stayed in. The staff completely ruined my stay with there could not care less attitude and constantly trying to charge me for things on my bill I did not have. They have left a bitter taste in my mouth of the Moroccan people which is a shame as It is a lovely country.

We stayed here the night of Tuesday, November 13, 2012. This was part of an overland journey from our cruise ship in Casablanca to Marrakech to Agadir where we rejoined the ship the next evening. The hotel was very nice. Pretty well decorated and appointed. Rooms were very clean and well kept. Service was good. The breakfast buffet was quite good, as well. Overall a good choice and fairly well located. The hotel served us well after an exhausting day driving from Casablanca and touring Marrakech and especially after attending the very horrible Chez Ali Fantasia that evening. After THAT experience we needed a good hotel and we got it with the Palm Plaza!