Just returned yesterday from a lovely and exciting week in Marrakech. The Riad really is beautiful, courtyard very nice and jacuzzi bath on the roof terrace. We had the Sand Rose room but whilst beautifully decorated, it was oh, so tiny - we could hardly move around in it. Suitcase had to be stored upstairs. As noted in another comment, we had no TV but to be honest we were not expecting one and there really was not any room to put one either. On a couple of nights we were very cold, especially the first two on arrival. There was a remote control in the room for heating/air conditioning but there was no unit (and we searched the room for it) and we could not get warm at all on the 1st 2 nights.
The staff were very helpful and yes they could not do enough for you but an observation rather than a complaint - it would be lovely to have had tea/coffee making facilities available to guests in the lounge area just off the courtyard. Sometimes when there is not staff visible it would have been nice to be able to make your own coffee and especially when you come in late at night, it would be a real nice touch. I understand there is none of these facilities in any of the rooms but it is something that would have been appreciated and with no real expense to the Riad as to purchase drinks, food tea/coffee is quite expensive.
Our bathroom was really lovely and the shower was a great big power shower, fantastic in the mornings but we never seemed to be able to get hot water for a shower in the evenings, so after a hot sticky day out and about, we could not shower. Whilst these are only minor niggles, I would certainly recommend the Riad for a lovely stay.
Another observation was that the reception area did not have any kind of local information/literature with regard to places of interest /to visit. So if people did not bring along a guide book they would have struggled. English is not widely spoken so if you have basic french, you will need to brush up on it or take an electronic translator - I forgot to take mine along unfortunately and struggled to be understood.
Overall, a really lovely Riad with heavy carved doors and plush furnishings, just the little niggles that let it down for us, but definately go there. I am sure you will not be disappointed.
You might have to pay a bit more for one of the slightly larger rooms - the Sand Rose and I believe...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.