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“A wonderful oasis of tranquility” 5 of 5 stars
Review of Riad Menzeh

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Riad Menzeh
34 derb El Arsa | Sidi Ayoub, Marrakech 40000, Morocco   |  
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Hotel amenities
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15% off room rate
Ranked #5 of 460 hotels in Marrakech
Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
32 helpful votes 32 helpful votes
“A wonderful oasis of tranquility”
5 of 5 stars Reviewed November 14, 2013

Bernard and Jamal made our holiday so much more than it would have been if we had stayed in a bog standard hotel out of town. It was an experience and I agree with all that Christine has said so eloquently. Christine and Sean it was a pleasure to meet you. I hope you made the Gatwick express OK.

Room Tip: All the staff were so kind and really looked after us.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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332 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2013

Exceptional hospitality along with great accommodation and food make Riad Menzeh very special.

The warm, friendly welcome began before we reached the front door, when Bernard came to meet us at Sidi Ayoub square from the taxi he'd arranged for us from the airport. We were familiar with the short walk to the Riad from the video on the Riad Menzeh website, and once we'd arrived it was easy to take literally Bernard's statement that 'this is your home in Marrakech'.

Jamal made us welcome straight away with mint tea and biscuits in the central courtyard, and the first of many conversations. His ability to listen, be attentive to our needs, and to share useful information and advice in a gentle, friendly and unobtrusive way hugely enhanced our experience of staying in Marrakech.

On our first foray into the streets of the medina Bernard walked with us to the central square, Djemaa el fna, (about 10 minutes walk when the streets are busy), pointing out landmarks on the way so that we could easily navigate by ourselves the next time, and stopping every so often to greet his friends and to answer a raft of questions from us.

Our room was the spacious, cool 'Suite Menzeh', on the first floor, with a huge and very comfortable bed, a sofa, and a really good size bathroom with very grand looking bath and a good over-bath shower. Everything was spotless and worked perfectly. This room has the 'menzeh' after which the riad is named - a latticed window over the central courtyard below, from which the women of the Pasha's household would have looked out unobserved to see his visitors. It's a lovely feature which lets a certain amount of daylight, but not heat, into the room, and preserves a sense of privacy at the same time.

We'd requested dinner for when we arrived and, in the courtyard again, were treated to a real feast of Moroccan specialities including a light, frothy traditional avocado dessert, (avocados are regarded as fruit not veg in Morocco). As vegetarians we often expect that there will be limited options, but when we ate at the Riad for a second time later in the week, Madame Karima made a point of making completely different dishes from our first night, including Harira, (soup), and a traditional Berber wedding feast dish, which we enjoyed immensely.

Up on the Riad's peaceful roof terrace it was possible to take in the sunshine and an amazing view across the rooftops of Marrakech - lots of satellite dishes, the Koutoubia Mosque minaret and faint traces of the mountains on the horizon - and after dark a brilliant view of the smoke rising from the vast number of Djemaa el fna food stalls.

As part of our 'package' at Riad Menzeh, ('packs' are listed on the website), Bernard arranged for us to travel to Amizmiz, at the foot of the atlas mountains, and to stay overnight with Berber mountain guide Ali Bella and his family. Ali is immensely experienced, but was happy to accommodate our wish to do just some light walking. It was a great opportunity to enjoy a little of the Atlas Mountains scenery and Berber culture, and this was a good break from the frenetic pace of Marrakech. The hospitality and food were excellent .

Also included in our 'pack' was a couples hammam treatment in the Riad's own small hammam. It isn't something either of us would usually choose to do, but we're both really pleased we overcame our reticence. Madame Rachida, who oversees the ablutions, ensured we came out with skin softer than a baby's and washed cleaner than even our mothers ever got us! I'd recommend giving it a try, even if you're a bit nervous about the idea.

We would gladly stay at Riad Menzeh again and highly recommend it.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 8, 2013

Nicely managed riad in an authentic part of the Medina. Caring stuff who organized everything perfectly: pick up service from the airport, free water, fresh orange juice etc. Specially to mention is the maybe smallest hamam in town. We highly recommend it!

Stayed November 2013, traveled with friends
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Saskatoon, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2013

Based on trip advisor reviews, we booked Riad Menzeh for the beginning of our honeymoon this October. Right from our first email correspondence with Bernard, we knew we were in good hands. Before we'd even arrived, he had arranged for us to take a tour from Marrakech, through the mountains, to the desert to do a camel trek (he booked us through Noble Tours which was an EXCELLENT recommendation - everything went seamlessly & we had an amazing time!).

Bernard made us feel immediately welcome and helped us navigate the chaos of the old city in Marrakech. It was an easy walk (once we'd done it once) from the Riad to the central square, Djemaa El Fna.

Bernard & his assistant, Jamal, seemed to have a sixth sense about what we would need - our breakfast table was always laid out for us no matter what time we sauntered down to the delightful open inner courtyard of the riad. The decor of this riad is lovely, the lighting beautiful and everything very comfortable.

When we got back from our 3 day trek through the mountains and desert, we were welcomed "home" with a steaming cup of mint tea. We were sad to leave but would HIGHLY recommend the hospitality of Riad Menzeh to anyone visiting Marrakech.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weert, The Netherlands
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 20, 2013

We stayed in this cosy Riad for one week in october. When Bernard came to pick us up from the taxi that brought us from the airport, he said: welcome home. And so it felt from the first moment. We had the room on the top roof - a very nice room with a bath room. Every morning there was a very tasty breakfast in the patio. Bernard and Jamal and their staff did everything to make us feel at home. Nothing was too much trouble. We booked the Marrakech-Atlas package and enjoyed a wonderful time in the nice town of Amizmuz, where our guide showed us around the weekly market and guided us on a beautiful hike in the mountains. The hammam session and Moroccan meal that were also part of the package were also wonderful. Any time we visit Marrakesh again we will by all means come back to this pkace.

Room Tip: The rooftop room is nice and has a lot of privacy.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2013

We stayed here over two weeks in June (we came and went, on occasional trips out of Marrakech) on a stay that was part work (conference) and part holiday. The Riad Menzeh ensured that our memories of Morocco would be good ones - from the warm welcome after midnight when we arrived right to our last sad breakfast on parting. Bernard and Jamal run the place with the ideal balance of genuine warmth and professionalism. They were a terrific source of wise advice and background knowledge - and were always genuinely concerned that we were getting the best out of our visit.
We had two trips away while we were at the Riad. The first - to the mountains - was organised by the Riad for us and went splendidly. Though we organised the second - to the coast - ourselves, we went armed with the best information about our destination, and Jamal insisted on travelling across the city to buy our bus tickets for us to save us the hassle.
Add to this, wonderful breakfasts and fabulously good food on order, beautifully appointed bedrooms and cool, quiet public spaces and you have the perfect base in what could otherwise be an exciting but less than relaxing city.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 18, 2013 via mobile

I'm just back from a week-long conference in Marrakech where two colleagues and I stayed at the Riad Menzah. We chose it as it had been recommended by a friend and we are so glad we did. While our fellow delegates were moaning about the dire service and inflated prices of the conference hotels in the Nouvelle Ville, Bernard, Jamal and the team were taking fantastic care of us.

The riad is down a quiet little lane, just outside the tourist area, so it is very peaceful and you get to see a slice of the real Marrakech. Don't be put off by the location being outside the tourist area. As a lone woman traveller, there were a few times when I walked to and from the riad by myself and I never felt the least bit concerned (not something I can say about many places I've travelled). The only thing that happens as you walk out of the tourist areas is the people assume you are lost and will try to give you directions back to the main square.

Inside, the riad is stylish and spotlessly clean with a cool, shady central courtyard where you eat breakfast and can also arrange to have dinner. I will warn you that Fathia's breakfasts may do some damage to your waistline. Her Moroccan pancakes are so delicious I couldn't stop eating them and ate way too many. You have also got to try her couscous for dinner, it is the best you will ever eat.

The riad builders knew a thing or two about hot climate architecture and rooms are cool and shady. I never needed to use the air conditioning even when it was 38 degrees outside (my hotel-based colleagues had to use it all the time). This was great as aircon makes me feel rotten and really irritates my eyes.

The highlight of the riad is Bernard and Jamal. Bernard is French and has lived in Marrakech for 9 years and Jamal is a local. The service, advice and insight they give you are priceless. Nothing is too much trouble and their recommendations and tips were always spot on. They organised taxis, trips and tickets for us that meant we avoided being herded around with the tour parties and had a much better time. On the first day when me and my colleague managed to get ourselves hopelessly lost (our fault as we didn't realise there are two Mohammad V schools in the Medina) we called Bernard and he and Jamal staged a Medina rescue. Fifteen minutes after our SOS call Jamal came riding through the crowds like a knight in shining armour on a two-stroke steed, got us in a taxi back to the riad and then managed to get back before us to meet the taxi at the other end!

I absolutely loved staying at the Riad Menzah and the team really made my trip. If you are going to Marrakech I can't recommend this place highly enough and, having compared notes with the dozens of others delegates at the conference, I don't think there is anywhere better.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Riad Menzeh

Address: 34 derb El Arsa | Sidi Ayoub, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 460 hotels in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Riad Menzeh is located in a small and peaceful street in the heart of Marrakech old city. 10 minutes walk from the well known Marrakech main square of Jemaa el Fna, Riad Menzeh is the perfect place to enjoy this amazing city. Bernard and his staff will be happy to help you discover Marrakech the Red City of mysteries, sounds, smells and flavors. Activate your senses in this unique part of the world. Above all, we'€™d like to share with you our passion for this stunning and colorful city and its people, incredibly nice and friendly. Indulge yourself in a traditional spa massage over a steam bath and warm pore cleansing with scented black soap and ghassul (clay) in our private Hammam. ... more   less 
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