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“Can't imagine a better Riad” 5 of 5 stars
Review of Riad Menzeh

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Riad Menzeh
34 derb El Arsa | Sidi Ayoub, Marrakech 40000, Morocco   |  
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Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #15 of 461 hotels in Marrakech
minnesota
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Can't imagine a better Riad”
5 of 5 stars Reviewed November 16, 2012

Thanks Bernard! My husband and I had the Menzeh suite and our son was next door. Great service, food, location. He hooked us up with Paracours Quad for a buggy raid that was a blast, and an Atlas Mountain tour with Nouradine who really clicked with our son; Facebook friends. Construction outside was noisy but looked pretty temporary. Wish we would have had Bernard recommend a hammam, since Mythic Oriental was overrated and expensive. Next time!

Room Tip: Menzeh suite
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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362 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Malibu, California
Top Contributor
58 reviews 58 reviews
48 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 8, 2012

This was our first visit to Marrakech and thanks to Bernard and Jamal it will not be our last. Initially, Marrakech is a shock to your senses....the congestion, the crowds, the poverty but once you meander through the alleyways and come to Riad Menzeh's simple wooden door you walk into an oasis, a home away from home. A place where you feel energized each morning to begin your adventures and a welcome relief to come home to after an exhausting day! The Riad is centered around an open courtyard and tree, hence the term Riad, and the gleaming tile floors and whitewashed walls make this a perfect setting for breakfast, afternoon tea, drinks and even dinner. The rooms are located upstairs surrounding the open courtyard below. Our oversized room was lovely, with a small sofa covered in Moroccan cloth, washed sienna colored walls, firm bed, a huge bathroom with double sinks and an inviting tub, with shower, plus heavenly bath products, made in Marrakech.
Bernard was born to be a host. This is his home. You never feel like a paying guest but more of a friend coming to visit. He's thoughtful, knowledgable and interesting, and will always point you in the right direction when you get lost...which, if you don't lose your way you haven't taken full advantage of visiting this city!
Jamal is a huge part of the Riad Menzeh family too. He's always present, asking after you, offering tea, advice and help. He helped us buy spices near the Riad and always answered our silly questions in regard to bargaining in the Medina, shopping, etc. If Bernard doesn't have the answer, Jamal always does!
We were fortunate enough to eat dinner at the Riad on 2 evenings and these dinners were by far the best we had in Marrakech. All local, traditional dishes made with outstanding flavors and spices. Breakfast is simple...good Moroccan coffee and tea, local breads, homemade jam and cake! A perfect way to start the day.
Riad Menzeh also has a small hamman which we took full advantage of. I felt like a child being scrubbed, bathed and massaged. The hamman has heated walls and floors which add to the enchanting ambiance.
I can't imagine a better introduction to Marrakech than Riad Menzeh, Bernard and Jamal. The Riad is a true gem with fantastic hosts. Our memories of Marrakech will always revolve around our stay there. Remember this is old Marrakech and part of the experience is staying in the local environment. If you're expecting a big sterile hotel, with all the extras and endless options then a Riad is not for you. Stay in new Marrakech, about 20 minutes outside the Medina area, with its golf courses, shopping centers and casino and you'll be one of those travelers who say they've been to Morocco yet just never experienced it!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 4, 2012

My wife and I spent just 2 nights (unfortunately too few) in Marrakech recently, and were lucky enough to get a last minute booking at Riad Menzeh due to another booking being cancelled on us. From the moment we met Bernard at the front door, when he rescued us from the unwelcome and overwhelming attention of an "unofficial" guide, we knew we had found an oasis in a city that we were totally unfamiliar with. He has to be described as the "quintessential host", so welcoming, so friendly in a totally natural way, so charming and so helpful. Thank you sincerely Bernard, we will be back, and if we have anything to do with it, so will many of our family and friends.

Room Tip: Go for the family room if you can get it. The extra space, the same level bathroom, and the bath pl...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2012 via mobile

I was compelled to write my first Trip Advisor review because of the phenomenal service we received from Bernard and Jamal at Riad Menzeh. We arrived to the Riad and were greeted with mint tea and cookies. After we were situated, Jamal walked us to Djemaa el-Fna and oriented us to the Medina. Bernard also provided us with excellent restaurant suggestions during our stay (try the tride!). The hotel truly is a peaceful and relaxing escape from the hustle and bustle of the Medina. The Riad is beautifully decorated and is clean and comfortable. Bernard helped us plan our itinerary for our time in Morocco, including arranging a guide for our 5-day Atlas Mountains/desert excursion (which included unique and lovely hotels and a friendly and safe driver) and purchasing our bus tickets to Essaouira on our behalf while we were traveling. Bernard also brought a henna tattoo artist to the hotel so I could get my tattoo from a reliable and extremely talented woman. One evening I had a bit of a stomach bug and Bernard had his staff prepare a plate of buttered rice for me as I couldn't go out for dinner. Talk about amazing service!
I highly recommend this hotel. From the service to the great location to the beautiful decor, you will not be disappointed!

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2012

We had an amazing stay at Riad Menzeh. Bernard and Jamal could not have been more helpful during our stay. In addition to being perfect hosts, they were literally our life savers by coming to our aid when we were lost in the maze that is the old city! They also helped us to organise a day trip to Essaouira, suggested places to eat and took their time to walk us to our destination in Marrakech.
Coming back to the Riad after the craziness of the Medina was always a pleasure with Bernard and Jamal's excellent tea and friendliness providing a more than needed recomforting feeling.
Breakfast was another higlight of the day with a special mention to the selection of jams and crepes.
The room we had was beautifully decorated and very clean.
If you are looking for a place that can immediatly feel like home then you do not need to look further as this is The place.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2012

My in-laws just stayed and here is their experience:

"Service, food, warm hospitality was excellent. We would definitely stay again and would recommend any family and friends to stay here as well.

Bernard did an excellent job of making us welcome the very minute we walked in...from arranging the taxi to just sitting and having wonderful conversation. We appreciated his recommendation on restaurants and the sites to see.

The only drawback was not having a key to your own room when you leave. I trusted the workers and Bernard, but I would be leery of the fellow tourists. Luckily, nothing bad ever happened and we had a wonderful experience at the Riad Menzeh."

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 8, 2012

This is the most lovely traditionel riad, spotlessly clean, furnished in traditional style, entering here after the frenetic noise and bustle of Marrakesh it is an oasis of calm. Added to which is Bernard the perfect host, warm and welcoming , a mine of information on all things Moroccan without being too intrusive. It was our first visit, and something of a culture shock, but Bernard was there , recommending good restaurants, even on the first evening taking us there, getting us taxis, and one one occasion when we wished to go out of the city helping to plan the day for us,[ we are too old to go trecking.] We cannot praise him and his riad enough, it was like visiting family. One of our most interesting and fantastic holidays, thank you Bernard.

Room Tip: On the Riad Menzeh website you can choose your room, great.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Menzeh

Address: 34 derb El Arsa | Sidi Ayoub, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Riad Menzeh is located in a small and peaceful street in the heart of Marrakech old city. 10 minutes walk from the well known Marrakech main square of Jemaa el Fna, Riad Menzeh is the perfect place to enjoy this amazing city. Bernard and his staff will be happy to help you discover Marrakech the Red City of mysteries, sounds, smells and flavors. Activate your senses in this unique part of the world. Above all, we'€™d like to share with you our passion for this stunning and colorful city and its people, incredibly nice and friendly. Indulge yourself in a traditional spa massage over a steam bath and warm pore cleansing with scented black soap and ghassul (clay) in our private Hammam. ... more   less 
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