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“A special place” 5 of 5 stars
Review of Riad Menzeh

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Riad Menzeh
34 derb El Arsa | Sidi Ayoub, Marrakech 40000, Morocco   |  
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Hotel amenities
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15% off room rate
Ranked #5 of 460 hotels in Marrakech
Perth, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“A special place”
5 of 5 stars Reviewed November 4, 2012

My wife and I spent just 2 nights (unfortunately too few) in Marrakech recently, and were lucky enough to get a last minute booking at Riad Menzeh due to another booking being cancelled on us. From the moment we met Bernard at the front door, when he rescued us from the unwelcome and overwhelming attention of an "unofficial" guide, we knew we had found an oasis in a city that we were totally unfamiliar with. He has to be described as the "quintessential host", so welcoming, so friendly in a totally natural way, so charming and so helpful. Thank you sincerely Bernard, we will be back, and if we have anything to do with it, so will many of our family and friends.

Room Tip: Go for the family room if you can get it. The extra space, the same level bathroom, and the bath pl...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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333 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
USA
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2012 via mobile

I was compelled to write my first Trip Advisor review because of the phenomenal service we received from Bernard and Jamal at Riad Menzeh. We arrived to the Riad and were greeted with mint tea and cookies. After we were situated, Jamal walked us to Djemaa el-Fna and oriented us to the Medina. Bernard also provided us with excellent restaurant suggestions during our stay (try the tride!). The hotel truly is a peaceful and relaxing escape from the hustle and bustle of the Medina. The Riad is beautifully decorated and is clean and comfortable. Bernard helped us plan our itinerary for our time in Morocco, including arranging a guide for our 5-day Atlas Mountains/desert excursion (which included unique and lovely hotels and a friendly and safe driver) and purchasing our bus tickets to Essaouira on our behalf while we were traveling. Bernard also brought a henna tattoo artist to the hotel so I could get my tattoo from a reliable and extremely talented woman. One evening I had a bit of a stomach bug and Bernard had his staff prepare a plate of buttered rice for me as I couldn't go out for dinner. Talk about amazing service!
I highly recommend this hotel. From the service to the great location to the beautiful decor, you will not be disappointed!

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 16, 2012

We had an amazing stay at Riad Menzeh. Bernard and Jamal could not have been more helpful during our stay. In addition to being perfect hosts, they were literally our life savers by coming to our aid when we were lost in the maze that is the old city! They also helped us to organise a day trip to Essaouira, suggested places to eat and took their time to walk us to our destination in Marrakech.
Coming back to the Riad after the craziness of the Medina was always a pleasure with Bernard and Jamal's excellent tea and friendliness providing a more than needed recomforting feeling.
Breakfast was another higlight of the day with a special mention to the selection of jams and crepes.
The room we had was beautifully decorated and very clean.
If you are looking for a place that can immediatly feel like home then you do not need to look further as this is The place.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2012

My in-laws just stayed and here is their experience:

"Service, food, warm hospitality was excellent. We would definitely stay again and would recommend any family and friends to stay here as well.

Bernard did an excellent job of making us welcome the very minute we walked in...from arranging the taxi to just sitting and having wonderful conversation. We appreciated his recommendation on restaurants and the sites to see.

The only drawback was not having a key to your own room when you leave. I trusted the workers and Bernard, but I would be leery of the fellow tourists. Luckily, nothing bad ever happened and we had a wonderful experience at the Riad Menzeh."

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 8, 2012

This is the most lovely traditionel riad, spotlessly clean, furnished in traditional style, entering here after the frenetic noise and bustle of Marrakesh it is an oasis of calm. Added to which is Bernard the perfect host, warm and welcoming , a mine of information on all things Moroccan without being too intrusive. It was our first visit, and something of a culture shock, but Bernard was there , recommending good restaurants, even on the first evening taking us there, getting us taxis, and one one occasion when we wished to go out of the city helping to plan the day for us,[ we are too old to go trecking.] We cannot praise him and his riad enough, it was like visiting family. One of our most interesting and fantastic holidays, thank you Bernard.

Room Tip: On the Riad Menzeh website you can choose your room, great.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 28, 2012

This was one of the best places i've ever stayed. Everyone was so helpful with making restaurant reservations, getting us a cab, showing us the places to go, even walking us to the restaurants at night (we were four girls). Every afternoon when we came back after a long day of touring they would have mint tea and cookies ready for us. The rooms were very nice and clean, and decorated beautifully. I would HIGHLY recommend Riad Menzeh!

Stayed June 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 30, 2012

A beautiful riad with all the modern trimmings set in a traditional home ( try the Haman scrub and massage), situated in the heart of Marrakech it is the definition of a oasis of calm in a wonderfully crazy city.
And Bernard is the host of Marrakech, he showed us all we needed to know on how to get about and survive without taking the fun of exploring out of it. He made us feel at home, made excellent recommendations that helped us enjoy our stay, by far the best place on our Ten day tour.

Room Tip: Phone up and talk to Bernard, if he can't help you with particular needs he wi L know someone w...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Menzeh

Address: 34 derb El Arsa | Sidi Ayoub, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 460 hotels in Marrakech
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Riad Menzeh is located in a small and peaceful street in the heart of Marrakech old city. 10 minutes walk from the well known Marrakech main square of Jemaa el Fna, Riad Menzeh is the perfect place to enjoy this amazing city. Bernard and his staff will be happy to help you discover Marrakech the Red City of mysteries, sounds, smells and flavors. Activate your senses in this unique part of the world. Above all, we'€™d like to share with you our passion for this stunning and colorful city and its people, incredibly nice and friendly. Indulge yourself in a traditional spa massage over a steam bath and warm pore cleansing with scented black soap and ghassul (clay) in our private Hammam. ... more   less 
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