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“Pretty average. Staff need some training in pushing level of service up to a level deemed as appropriate for the class of hotel ” 3 of 5 stars
Review of Riad Mogador Gu liz

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Riad Mogador Gu liz
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Bd Hassan II, Gueliz, Marrakech, Morocco   |  
Hotel amenities
Ranked #415 of 461 Hotels in Marrakech
1 review
“Pretty average. Staff need some training in pushing level of service up to a level deemed as appropriate for the class of hotel ”
3 of 5 stars Reviewed January 1, 2013 via mobile

Impressive in size but we found the TV reception terrible; the beds ridiculously hard and the third single bed that we requested was not level - my head was lower than my body. Whenever we requested room service for pillows or towels in the evening they just made excuses saying they would try to bring them but never did. Worst ,no one would bother bringing them in the morning even if they had been short staffed the night before. At breakfast we found they were constantly running out of cutlery - which would turn up as soon as we asked but you just shouldn't have to get up several times during breakfast to get the things that should be there all the time.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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16 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Herefordshire
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 22, 2009

Being new helps ,the rooms are fine with good air conditioning, and ensuite, beds are incredibly firm. Rooms are cleaned daiily to a good standard.
Ask for a room facing the pool- there is a busy main road outside
Breakfast is enjoyable with range of fresh fruit , pastries and drinks but cooked section
is boring. Hotel reception staff are unhelpful. Watch out for excursions ,we were assured minibus had aircon ... it didnt !
Fitness centre charges a fee !
Free Wifi everywhere in hotel is nice feature

  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Mogador Gu liz

Address: Bd Hassan II, Gueliz, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #415 of 461 Hotels in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 247

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