We needed a place to stay when coming back from Essauira and just before leaving from Marrakesh we found this Ryad. It looked liked modest but we were planing to arrive late from Essauira and wake up early the day after so it suited our needs. The room we reserved costed 37€. We payed 40€ and Ali, the owner, told us he would give us the change back when we left. We told them it was alright and that we would arrive late from Essauira as we were coming back by bus. He told us not to be worried as the room had been payed.
What was our surprise when we arrived from Essauira, very tired after the trip, and he told us that he had delivered our room to a couple of guys because we had arrived late. We were very disapointed, and even more when he told to a girl who works to him to leave her room so we could stay there sleeping in a matress on the floor. Lots of noise coming from the TV in his room during the night and the day after a semi-breakfast which was served in a very dirty table. The toilet very dirty as well with his personal things everywhere.
We had to insist to get the change back and he told us that the room we had slept (a matress on the floor) had the same prize that the initial room we had reserved because we had to pay a bottle of water he had offered to us the night before.
At any moment he asked us for our passports in order to fulfil the official sheet so I'm not sure if the place has the required permision to host guests.
In summary, please, avoid this place or, if you decide to go, make sure you defend your rights as we insisted Ali not to do what he had done to us to anybody else.
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