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“Delightful & convenient Riad with lovely staff - pity about the 'Patron'” 5 of 5 stars
Review of Riad Mauresque

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Riad Mauresque
134, derb kach kach | Derb Dabachi - Médina, Marrakech 40008 , Morocco   |  
Hotel amenities
Ranked #401 of 465 Hotels in Marrakech
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Delightful & convenient Riad with lovely staff - pity about the 'Patron'”
5 of 5 stars Reviewed October 19, 2010

This is a charming Riad and we stayed for 10 days in late September/October - when we arrived we were made very welcome and for the first few days were the only residents. Our room was on the ground floor, so quite dark, but as it was also quite hot at the time so this was not a problem - if you want something sunnier stay on the first floor. The staff were incredibly nice and made us feel very welcome and stated that we were to treat the Riad as 'our home'. Happy to store our wine etc in the fridge and you could have breakfast at any time. Very relaxing and lovely. The terrace was particularly nice with sunbeads, throws and towels and even a sheltered area where you could play chess/connect etc.,
3 days before we left the 'Partron' arrived who was (apparently) the new owner and the whole atmosphere changed. The owner was quite dismissive and very hard on the staff who did everything and had doneeverything they could to make the stay lovely - we actually felt very sorry for them as the 'patron' barked out orders to them and had them running around doing all sorts of different tasks - including constantly serving him and his son (who was also exceptionally rude!) . I cannot recommend the Riad enough, but please make sure that the surly and rude owner and his son are not there, they will spoil everything! As they are resident in Paris I hope for everyones sake that they stay well away.........

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

Traveler rating
    3
    2
    3
    0
    0
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Families
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5
Solo
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
San Francisco, California
1 review
5 of 5 stars Reviewed August 16, 2010

My boyfriend and I stayed at this riad on our final night in Marrakech. It was wonderful that it is in Medina and a short walk to Jeema el Fna. The keeper and the chef were wonderful and make our stay a memorable one. The keeper was very attentive and helpful in accommodate to our needs. Like many other riads in Marrakech, the alley lead to the riads are narrow and sketchy. The terrace is so beautiful and serene at night....we are in a big city yet felt isolated and peaceful.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roma, Italy
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 19, 2010

the riad is charming, exacty and more than in the pics of the web site.
also the position, in the medina, is great.

the service was not excellent: the keepers were often not very kind,
you felt a little bit not really welcomed there.
the natural water bottles were served already opened, and the taste of the water was suspect...
we one asked for a beer, and the keeper in charge in that moment told us to wait the other keeper, since she coundn't touch alcoholics for religious reasons!
maybe she could think about the possibility to choose another type of job?

  • Stayed June 2010, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Mauresque

Address: 134, derb kach kach | Derb Dabachi - Médina, Marrakech 40008 , Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #401 of 465 Hotels in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 195
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