We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A beautiful hotel in an ideal location!” 5 of 5 stars
Review of Hotel & Ryads Naoura Barriere

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel & Ryads Naoura Barriere to your Saves list
Hotel & Ryads Naoura Barriere
5.0 of 5 Hotel   |   Rue Djebel Alakhdar | Bab Doukala Marrakech, Marrakech 40000, Morocco   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #126 of 462 Hotels in Marrakech
Leeds, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“A beautiful hotel in an ideal location!”
5 of 5 stars Reviewed April 9, 2014

What a wonderful hotel!

Perfectly located just a 10 minute walk to the main square.

The facilities and staff are just first class, nothing is too much trouble.

The guest rooms are of a good size, all with balconies facing the pool . . . Just perfect!

Highly recommended!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review, April 11, 2014
Dear Guest,
What a pleasure to read that you and your son enjoyed your stay at the Hotel Naoura Barrière and thank you very much for posting your comments on Tripadvisor!
We are thrilled that the service of our team was up to your expectations.
We truly hope to welcome you both back soon in Marrakech
Yours sincerely,

Arnaud BAMVENS
General Manager
Hotel & Ryads Naoura Barrière Marrakech
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

466 reviews from our community

Traveler rating
    303
    109
    37
    14
    3
See reviews for
96
213
14
36
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Essaouira, Morocco
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 29, 2014

Nice clean heated pool-nice crew keeping it in perfect condition-nice spa. Rooms nice. The restaurant could be better considering the branding, had both lunch and dinner. Very correct and service minded staff.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review, March 31, 2014
Dear Guest,

Thank you very much for having taken the time to write this beautiful comments on TripAdvisor, following your recent stay with us.
It was indeed a real pleasure to read that you enjoyed our services. Your enthusiasm for our team is very much appreciated and will be a great source of motivation.
Thank you again for your kind attention. And we all are looking forward to welcoming you at the Naoura Barrière.

Yours sincerely.

Arnaud BAMVENS
General Manager
Hôtel&Ryads Naoura Barrière
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 26, 2014

Incredible suite at this perfectly located hotel. The reception staff really friendly, our suite bigger than ussual(we have a two level terrace where we could have thrown a party for 100 guests), the Spa menu fairly complete and the bar on the pool perfectly attended. 9 over ten. Perfection in Marrakech is getting closer....

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review, March 31, 2014
Dear Guest,

I want to thank you for sharing your comments on Tripadvisor.
We are delighted to know that you had a pleasant stay at Naoura Barrier
We look forward to welcome you again very soon.

sincerely,
Arnaud BAMVENS
General Manager

Hôtel & Ryads Naoura Barrière
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014

A lovely luxury hotel, only 10 minutes walk from the main Big Square.

Once you are in the hotel you would never know you were in the heart of the city, beautifully landscaped, excellent service, really big pool.

Rooms are very spacious and luxurious with a balcony (we had a room overlooking the pool).

Concierge - there is a lovely helpful lady on the desk called Amal, seek her out and she will tell you about some lovely restaurants. Be wary though they only recommend restaurants that they get commission from. So do your research first (on Trip Advisor) before asking her opinion on restaurants. We were recommended a really good fine dining Thai - Mai Thai. This is a lovely restaurant if you are celebrating something special.

If you book any restaurant through concierge then make sure you ask them to pick you up to take you back to the hotel after your meal. This isn't something they advertise but it is part of the service.

Hotel Spa - pool and jacuzzi pool is free of charge but the water is too cold!

Only downside is, they leave you bottles of water (free of charge), however if you take any bottles of water out of the mini bar they you are charged! Not sure why, they are the same bottles of water that they leave by your bedside!

Was a little disappointed when we went to check out and was charged for the water. A hotel of this calibre should not annoy guest by doing this, we paid a high room rate, we should not expect to have to pay for a a few bottles of water! A can of drink from the mini bar will cost you £5, so no matter how thirsty don't take the mini bar, order room service it will be cheaper!

Other than that we had no other issues and really enjoyed our stay. Would definitely come back again and highly recommend.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review, April 18, 2014
Dear Madam, Dear Sir,

We are very sorry about your past experience at Hotel Naoura Barriere. Please note this is absolutly not in our habit to give such a level of service.
I did make a point with my team about all your remarks.
We make our best to improve the quality of service and standard you are expecting to find in our hotel.
I only wish that you would give us another chance to regain your trust and hope to have the pleasure of welcoming you back to our restaurant on many future occasions.
Best regards,
Arnaud BAMVENS
General Manager
Hotel & Ryads Naoura Barrière
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augsburg, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Just got back yesterday and felt I owed the staff my thumbs up. I really liked this place. It's close enough to all the sites to make walking easily manageable, okay so we were there in February so it was still a pleasant 22℃. But my main reason for writing this review was to tell you about our departure. Our flight out was at 7:15am, we had to leave the hotel at 5:15am (I don't like early mornings). So I asked for breakfast in the room at 4:30am, now with hindsight I realise I probably didn't order it correctly, come 4:30am Monday morning no breakfast! I called the desk at 4:35am they said they'd handle it, 2 minutes later they called back, they had no order and what would I like. I told them and like magic at 4:45am they got it to the room and apologised for the mix up. What can I say, they went the extra mile! Thank you.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review, March 31, 2014
Dear Client,

Thank you for taking the time to let us know about your experience although you were somehow disappointed.

Your comments are extremely important to us as they help us to improve the quality of the service.

I have shared your comments with our team and I may assure you that we will take those comments into consideration to improve our quality.

I only wish that you would give us another chance to regain your trust and hope to have the pleasure of welcoming you back to our restaurant on many future occasions.
Best regards,
Arnaud BAMVENS
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 14, 2014

The Naoura Barrière is definitely worth the money. It is an experience, it really is! I can safely say this is the best hotel experience I have had in many years.

Upon arrival, we were designated a specific butler/assistant for the entire duration of our stay.

The hotel is spread over a beautiful garden landscape, centrally located in Marrakesh near the heart of the medina. It offers a peaceful setting and luxury facilities.

Our suite was located on the ground level just opposite the pool and next to the Diwi Kids club. It was spacious (with an added hammam!) and with all the modern amenities and en suite facilities that you would expect from a top hotel. The kids club (Diwi club) was absolutely fantastic and the kids just loved it. They kept going back there every morning and evening for the usual day to day activities and fun and goodies (they were given disposable cameras). This club also used to provide meals to the kids, which is just going the extra mile, as you wouldn't expect that at all!

Special touches included very comfortable bathrobes, DVD players and a balcony. The chairs outside were really comfortable and it was quite relaxing at night time to sit outside.

Swimming pool was nice and clean at all times with all the necessary swimming aid for the kids.

The hotel is ideally located near the airport and walking distance to many key attractions.

Highly recommended for anyone staying in Marrakech.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review, February 15, 2014
Google Translation
Chère cliente ,
Quel plaisir de lire que vous ayez apprécié votre séjour à l’hôtel Naoura Barrière et que nos services proposés étaient à la hauteur de vos attentes !
Merci beaucoup de la part de l’ensemble des équipes d’avoir partagé vos impressions sur Tripadvisor.
Nous vous attendons avec impatience pour votre prochain séjour parmi nous.

Très sincèrement,
Arnaud BAMVENS
Directeur Général
Hotel & Ryads Naoura Barrière
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 4, 2014 via mobile

We had a wonderful holiday at this hotel. We had 12 days there in January. Our room was huge with his and her bathrooms. Everywhere was very clean and the staff were helpful and friendly (cannot understand previous comments regarding the staff?) thanks to Mr Coco whom we chatted with at breakfast and the smiley pool man! The food was delicious and our breakfast which we had in our room a lot in dressing gowns and slippers! was just fabulous. A great big thank you to all the staff for making our holiday so special X

Stayed January 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnaud B, Directeur général at Hotel & Ryads Naoura Barriere, responded to this review, February 5, 2014
Dear Guest,
Thank you very much for your wonderful comment on Tripadvisor, it has been a real pleasure to read that you have enjoyed your stay with us!
Naturally I have shared your feed-back on our service with the team, this is a great source of motivation for all of them.
We are looking forward to your next visit to Paris and to have the pleasure to meet you again.
Yours sincerely,

Arnaud BAMVENS
General Manager
Hotel & Ryads Naoura Barrière
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel & Ryads Naoura Barriere? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel & Ryads Naoura Barriere

Address: Rue Djebel Alakhdar | Bab Doukala Marrakech, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Marrakech
#44 Family Hotel in Marrakech
#47 Spa Hotel in Marrakech
#49 Luxury Hotel in Marrakech
#87 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel & Ryads Naoura Barriere 5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Venere, Despegar.com, Odigeo and Tingo so you can book your Hotel & Ryads Naoura Barriere reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel And Ryads Naoura Barriere
Hotel Ryads Naoura Barriere

Owners: What's your side of the story?

If you own or manage Hotel & Ryads Naoura Barriere, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.