This past weekend I went to Marrakech to relax and all my usual hotels were soldout, my choice went to the Naoura Barriere, as I've made my last minute booking by phone, it took no more than 2 minutes to have it confirmed. Arrival was at 11pm, but all the staff was present in their desks, with smiles and good will to assist. Check-in was very smooth and quick. We've asked one of the bell boys to show us the hotel and he was happy to do it. We were given room 010, on the ground floor. My first impression was very good, and it has been years since I didn't feel that way in a hotel. I'm a frequent traveller and not an easy customer, used to the one&only resorts and other alike places, I always have critics on hotels, but this one was simply an excellent place. Actually I've asked myself, how come I didn't came before. Rooms are spacious, well decorated, nice large bathroom, excellent TV/Audio system and good choice of noble materials used all over the place. however, some few things need improvement in rooms, such as the minibar amenities and products, new sealed sleepers, more water bottles on turn down service, ice bucket. Room service menu is great, with quick service.
The swimming pool is very nice, with a constant water temperature at 26°C, but towels handed out at the pool are to be changed urgently as they look like a piece of rag. Also the waiters need more training, although they do their best to provide good service, but they need to improve their language.
Had breakfast in room twice, and that's just Royal: Tasty, generous, well presented and served up to noon.
Overall, this hotel is excellent, despite the minor needed improvements, but for sure this place will be my only place in Marrakech. I really recommend it to the most demanding travellers, you'll be surprised.
All the rooms are nice, and ground floor is even better.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for these wonderful words following your stay with us!
Comment are a great source of motivation, and I will not miss to pass your comments to the entire team.
We are looking formward to welcoming you back soon to the Naoura Barrière.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.