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“Feels like home” 5 of 5 stars
Review of Zamzam Riad

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Zamzam Riad
4.0 of 5 Boutique Hotel   |   107, Rue Kaa El Machraa, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #24 of 461 hotels in Marrakech
Barcelona, Spain
2 reviews
“Feels like home”
5 of 5 stars Reviewed December 1, 2013

From the beginning until the end our stay in Riad ZamZam was perfect. In Riad ZamZam we were treated as family and during the three days we were staying in the Riad it felt really like home. We liked it so much that we extended our stay with one more night. When arriving we were welcomed with Moroccan tea and we received a very clear explanation about the city. During our stay we got amazing recommendations for restaurants and other good ideas. In the beginning there was always someone to provide us directions because it is very easy to get lost in the Medina. Riad ZamZam arranged as well our private driver for the next day in the Atlas mountains. One evening we had dinner in the Riad and I can tell you my brother and I were very impressed by the cooking skills of the chef, it was out of this world and even the best restaurant of Marrakech could not competitive with this dinner. As well the breakfast is very delicious and there was always complimentary water in the room.

I work myself in the hospitality industry and I can tell you that most of the guest houses and hotels can learn a lot from Riad ZamZam. Our special thanks to Faysal! He should receive definitely a first class and he is very committed in the things he does. As well you should be very happy with having Assiz in your team.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 27, 2013

We only spent the evening at the Zamzam for a 50th birthday dinner but the whole evening was wonderful. The impressive, cosy fire, the ellegant surroundings and the delicious Moroccan meal made it a night to remember. We were a group of seven and were made to feel very welcome, and even though we were only there for dinner we were able to have a look at a couple guest rooms and suites which were beautifully furnished and very comfortable. The finishing touch to this warm welcome and luxury was that the whole meal was gluten free because two of our party are coeliacs. This meant they could have exactly the same food as everyone else and enjoy it without having to worry about side effects. This situation rarely occurs when eating out and it made all the difference. Well done, Emma and thank you.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mouzens
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

I have travelled to Marrakesh for several years now to attend an annual trade fair. I chose, for the first time, to stay in a riad rather than one of the hotels close to the conference and am delighted I did so. Riad ZamZam is a tranquil oasis, set in the oldest part of Marrakesh. I arrived early in the morning, was met by an arranged transfer, and taken to the property. Here a delicious breakfast awaited me on the rooftop terrace and later that day I had the most amazing hammam treatment followed by an incredible massage. What bliss. This set the tone for the rest of my stay (along with my 3 colleagues who stayed at the riad too). The staff, without exception, were fantastic, nothing was too much trouble, from preparing early breakfasts, to walking us to and from the transfer/taxi, particularly at night, to arranging dinners at the last minute. I can only highly recommend this gorgeous spot. Congratulations to Marcus and Emma on creating this little peace of heaven.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2013

This was my second trip to Marrakech and first time at Zam Zam and what an absolute treat. A beautiful oasis in a busy city. The food, the hospitality, the quality of the rooms and THAT lighting, shame I couldn't fit it in my bag.
Emma and the team are brilliant and will make your holiday one to remember. When you are lost, hungry or just need a good wash they are on hand.
Thank you so much, I will be back xx

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Manchester
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2013

Just spent a long weekend with friends at the Riad and had the most amazing time .... the staff are ALL just fantastic with great attention to detail. The rooms are of a very high standard and nothing is too much if you want to organise a tour of the Souks, learn to cook or arrange a local private band in the hotel with friends .... a must-try experience.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accra, Ghana
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 17, 2013

ZamZam is not one of the cheap Riads in Marrakech. But you get what you pay for. (And nor is it one of the most expensive!) There is lovely attention to detail, beautiful rooms, a very relaxing roof space, and excellent service. The first time you make your way through the small alleyways down to the markets (which are themselves more small alleyways), it's a bit twisty-and-turny. But the staff will happily show you the way, and then it's not hard, and quite fun, to find your way back again. You feel that you are really in the Madina, but in a nice quiet part of it, with friendly people around who will always point you in the right direction. We were made to feel incredibly welcome in the ZamZam, even though we were only there for one night. The stairs are narrow and a bit steep - but easy for anybody unless you have difficulties with all kinds of stairs.

Room Tip: We had a downstairs room, which we thought might be noisy in the morning. But it wasn't. We slep...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidelberg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2013 via mobile

Emma is a wonderful person and great organiser - she knows so many people and places - we had an amazing time in Marrakesh and she made a lovely tour to the desert possible to a Sahara music festival. Thanks a lot!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zamzam Riad

Address: 107, Rue Kaa El Machraa, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Marrakech
#8 Luxury Hotel in Marrakech
#17 Family Hotel in Marrakech
#34 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zamzam Riad 4*
Official Description (provided by the hotel):
Zamzam Riad is a luxury boutique hotel and spa with concierge service, hosting 7 bedrooms and suites over the ground and first floor. A number of stylish French and Moroccan antiques furnish the bedrooms together with hand woven Moroccan carpets and artifacts sourced locally and globally. Come and taste our superb Moroccan and International fusion cuisine! ... more   less 
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Also Known As:
Zamzam Riad Hotel Marrakech
Zamzam Riad Marrakech

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