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Zamzam Riad: Traveler Reviews

4.0 of 5
107, Rue Kaa El Machraa, Marrakech 40000, Morocco
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Zamzam Riad
Ranked #37 of 438 hotels in Marrakech
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331 reviews from our community

Traveler rating
    301
    19
    6
    4
    1
See reviews for
Families
50
 
Couples
139
 
Solo
22
 
Business
12
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Birmingham, United Kingdom
2 reviews
“Wish I was still there”
5 of 5 stars Reviewed March 3, 2013

I went the Marrakech with a friend and we stayed here in early February 2013, we couldn't have made a better choice. The whole experience from the food to the decoration and service was outstanding. It's hidden away down a little alley behind a door, like many amazing places in the city.
We ate out a few times and stayed at the hotel for food a couple of nights too, and the food at the hotel was just as good if not better than some of the more expensive restaurants we went to.
The staff were extremely helpful and nothing was too much trouble. The only downside if it is one, is the hotel is located in the north of the Medina and a fair walk to the tourist attractions however it's extremely easy and cheap to get taxis anywhere you want to go. Faisal walked with us to restaurants and to get taxis which was great since it's easy to get lost in the labyrinth of the Medina if you don't know your way around, especially at night when your two girls alone! After you get used to the area you feel perfectly safe walking around by yourself.
Imane booked us a day trip to the Atlas mountains, which was just perfect and something I would recommend to everyone going to Morocco. We also had an afternoon of spa treatments at the hotel which was perfect to round off a morning of shopping in the souks.
Overall I couldn't recommend this hotel enough, and I will definitely be staying here when I next go to Marrakech.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bigwdeworld about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Beyond Expectations”
5 of 5 stars Reviewed March 3, 2013

From the efficient pickup at the airport, to the great personalised service at Zamzam we couldn't have asked for more. The room was funky and had everything one could need for a relaxing vacation. Imane and Faysal were the perfect hosts and struck the proper balance of knowing when to stay, chat and linger and when to leave your party to its own devices. The cooking class is highly recommended. My husband and I would forsake hotel changes anytime for this kind of personal service. Would highly recommend this hotel to anyone visiting Marrakech.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TheFleischers about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
1 review
“Incredibly helpful staff and a great place to stay.”
5 of 5 stars Reviewed March 2, 2013

We had a wonderful 4 nights staying at the Riad Zamzam with our 7 month old daughter. The staff could not have been more helpful with regard to our daughter, ensuring that we had a constant source of boiled water for formula, a high chair for meals and everyone made a real fuss of her. The staff were very helpful suggesting places to go and visit and what to do with our days. The riad is beautiful and the room was spotless. We had a great time and would highly recommend it.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask peculiar5612 about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nowhere
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Hidden gem!”
4 of 5 stars Reviewed March 2, 2013

I honestly was so surprised, as one often is with riads in Morocco, with what was hidden behind the closed door at Zamzam . Despite its funky, somewhat out of the way location, it truly is a gem of a place. Wonderful staff and owners, comfortable room, excellent hammam and delicious food.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask stuff60 about Zamzam Riad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
“Thank you Emma and Marcus our Marrakech experiance Sue Hampstead London”
5 of 5 stars Reviewed February 26, 2013

My birthday experience this year was perfect at Zamzam Riad .
My husband and i were met by Faisal at the Airport and he looked after us during the next 6 days escorting us to taxis ,restaurants ,and providing for all our needs ,etc nothing was too much trouble
.Imane, the manageress organised all the restaurant bookings and interesting trips we wanted, providing great input of her own. i had a wonderful Haman and massage at the ZamZam - highly recommended. .
The owners Emma and Marcus have restored this old building to a very high standard with great attention to Morroccan style .
We very much enjoyed our breakfasts on the roof terrace and our evening meals in the dining area .The chef is excellent .
Marrakech and particularly the Medina are very special and exciting and we will certainly return again to the Riad Zamzam to explore them further.

Room Tip: We had a large Suite
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SUSAN f about Zamzam Riad
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Additional Information about Zamzam Riad

Also Known As:
Zamzam Riad Hotel Marrakech
Zamzam Riad Marrakech
Address: 107, Rue Kaa El Machraa, Marrakech 40000, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Marrakech
#13 Luxury Hotels in Marrakech
#14 Business Hotels in Marrakech
#21 Romantic Hotels in Marrakech
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Zamzam Riad is a luxury boutique hotel and spa with concierge service, hosting 7 bedrooms and suites over the ground and first floor. A number of stylish French and Moroccan antiques furnish the bedrooms together with hand woven Moroccan carpets and artifacts sourced locally and globally. Come and taste our superb Moroccan and International fusion cuisine! ... more   less 
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