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“Wish I was still there” 5 of 5 stars
Review of Zamzam Riad

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Zamzam Riad
4.0 of 5 Boutique Hotel   |   107, Rue Kaa El Machraa, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #26 of 462 Hotels in Marrakech
Birmingham, United Kingdom
2 reviews
“Wish I was still there”
5 of 5 stars Reviewed March 3, 2013

I went the Marrakech with a friend and we stayed here in early February 2013, we couldn't have made a better choice. The whole experience from the food to the decoration and service was outstanding. It's hidden away down a little alley behind a door, like many amazing places in the city.
We ate out a few times and stayed at the hotel for food a couple of nights too, and the food at the hotel was just as good if not better than some of the more expensive restaurants we went to.
The staff were extremely helpful and nothing was too much trouble. The only downside if it is one, is the hotel is located in the north of the Medina and a fair walk to the tourist attractions however it's extremely easy and cheap to get taxis anywhere you want to go. Faisal walked with us to restaurants and to get taxis which was great since it's easy to get lost in the labyrinth of the Medina if you don't know your way around, especially at night when your two girls alone! After you get used to the area you feel perfectly safe walking around by yourself.
Imane booked us a day trip to the Atlas mountains, which was just perfect and something I would recommend to everyone going to Morocco. We also had an afternoon of spa treatments at the hotel which was perfect to round off a morning of shopping in the souks.
Overall I couldn't recommend this hotel enough, and I will definitely be staying here when I next go to Marrakech.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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427 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2013

From the efficient pickup at the airport, to the great personalised service at Zamzam we couldn't have asked for more. The room was funky and had everything one could need for a relaxing vacation. Imane and Faysal were the perfect hosts and struck the proper balance of knowing when to stay, chat and linger and when to leave your party to its own devices. The cooking class is highly recommended. My husband and I would forsake hotel changes anytime for this kind of personal service. Would highly recommend this hotel to anyone visiting Marrakech.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newcastle, United Kingdom
1 review
5 of 5 stars Reviewed March 2, 2013

We had a wonderful 4 nights staying at the Riad Zamzam with our 7 month old daughter. The staff could not have been more helpful with regard to our daughter, ensuring that we had a constant source of boiled water for formula, a high chair for meals and everyone made a real fuss of her. The staff were very helpful suggesting places to go and visit and what to do with our days. The riad is beautiful and the room was spotless. We had a great time and would highly recommend it.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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nowhere
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2013

I honestly was so surprised, as one often is with riads in Morocco, with what was hidden behind the closed door at Zamzam . Despite its funky, somewhat out of the way location, it truly is a gem of a place. Wonderful staff and owners, comfortable room, excellent hammam and delicious food.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed February 26, 2013

My birthday experience this year was perfect at Zamzam Riad .
My husband and i were met by Faisal at the Airport and he looked after us during the next 6 days escorting us to taxis ,restaurants ,and providing for all our needs ,etc nothing was too much trouble
.Imane, the manageress organised all the restaurant bookings and interesting trips we wanted, providing great input of her own. i had a wonderful Haman and massage at the ZamZam - highly recommended. .
The owners Emma and Marcus have restored this old building to a very high standard with great attention to Morroccan style .
We very much enjoyed our breakfasts on the roof terrace and our evening meals in the dining area .The chef is excellent .
Marrakech and particularly the Medina are very special and exciting and we will certainly return again to the Riad Zamzam to explore them further.

Room Tip: We had a large Suite
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. Albans, United Kingdom
1 review
5 of 5 stars Reviewed February 23, 2013

Part of the joy of Marrakech is discovering oases of tranquility in the middle of the bustle and clamour of this most boisterously human of cities. Riad Zamzam nestles in what appears to be a relatively run-down part of the city but, once inside, the atmosphere of calm, the cool spaces and luxurious rooms, and - most of all - the attentiveness, cheerfulness and thoughtfulness of the staff, makes the pulse rate drop. We had our best meal of our whole trip at the Riad, delicious and fragrant lamb and chicken tagines. The breakfasts were generous. The hamman and massage treatments we had on-site were blissful. The owner, Marcus, and his staff are very well informed and connected and everything ran like clockwork. Another reviewer has commented on Zamzam's comparative remoteness from the centre of the old town but it's really no distance (let's face it, the entire old town can be covered north to south in half an hour) and, not being stuck slapbang in the middle of the medina is one of its many charms. We never felt uncomfortable, no matter how late we returned from our trips. We will be going again - using the Riad as a base for expeditions into the Atlas mountains and further afield into the Sahara.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 19, 2013

I have stayed in at least a dozen riads in Marrakech and Zamzam is one of the very best. Faisal and Imane ran the establishment really well and everything was perfect down to the last detail. The location is a little out of the way but the staff were really good at walking you to the main gates, taxis etc. On the whole an outstanding riad.

Room Tip: The Master Suite is wonderful
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zamzam Riad

Address: 107, Rue Kaa El Machraa, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Marrakech
#9 Luxury Hotel in Marrakech
#18 Family Hotel in Marrakech
#42 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zamzam Riad 4*
Number of rooms: 7
Official Description (provided by the hotel):
Zamzam Riad is a luxury boutique hotel and spa with concierge service, hosting 7 bedrooms and suites over the ground and first floor. A number of stylish French and Moroccan antiques furnish the bedrooms together with hand woven Moroccan carpets and artifacts sourced locally and globally. Come and taste our superb Moroccan and International fusion cuisine! ... more   less 
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Also Known As:
Zamzam Riad Hotel Marrakech
Zamzam Riad Marrakech

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