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“Riad Zamzam” 5 of 5 stars
Review of Zamzam Riad

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Zamzam Riad
4.0 of 5 Boutique Hotel   |   107, Rue Kaa El Machraa, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #28 of 460 hotels in Marrakech
London
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Riad Zamzam”
5 of 5 stars Reviewed February 19, 2013

I have stayed in at least a dozen riads in Marrakech and Zamzam is one of the very best. Faisal and Imane ran the establishment really well and everything was perfect down to the last detail. The location is a little out of the way but the staff were really good at walking you to the main gates, taxis etc. On the whole an outstanding riad.

Room Tip: The Master Suite is wonderful
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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393 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Sao Paulo
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 17, 2013

I stayed at this riad for 3 nights and what caught my attention is that location is not mentioned by many of the reviews below. Frankly speaking the riad is amazing: rooms are big and clean, breakfast is delicious, the food is one of the best I ate in Morocco. Also, the staff is above any expectations, very helpful, gentle. They used to wait for us at night when we were back from Jeema el Fna Square, helped to book us an awesome tour to Ait Benhaddou. However, the location is a downside...my friend and I got to Marrakesh from Fes late at night. There was a taxi waiting for us, but I cannot describe our sensation when the taxi driver sttoped. The neighborhood is quite scaring and we needed to walk 10 minutes from the place the taxi stopped to the riad. As I said, someone of the riad needed to be waiting for us at night and it bothered me a little, not only because we depending on someone else but also I feel bad for the staff who needed to be there every night we were out.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ZamzamRiad, Owner at Zamzam Riad, responded to this review, February 18, 2013
Thank you so much for your response and praise of our hard working team. Just to respond to your concerns about the area Zamzam is situated in: The riad is positioned in a wonderful quiet residential area of the Medina. Arriving at midnight into a quiet fairly dark place is always daunting where ever you may be. I remember that you arrived two days early because your partner was ill in Fez, Im sure that must have made you feela little insecure already. Other areas of the Medina are rife with scooters and crowds, this can feel very overpowering when you first arrive which is why we chose this area of the Medina for our hotel. We always have a Guardien to meet guests when they first arrive whether it is the the day or night. This is not because the area is dangerous but because we believe in looking after our guests so that they may explore the unfamiliar surroundings of the Medina with confidence. We have excellent access to Zamzam unlike some other establishments and the walk from the drop off point to the front door is 3-5 minutes. Thank you again for your visit and holiday with us at Zamzam.
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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 6, 2013

Our introduction to Marrakech was the chaos of the narrow streets and lanes navigated by our driver. Motor scooters, cars, donkey carts and people on foot all vying for the same space. Out of the vehicle and on foot for the last stretch to the Riad. Through winding lanes amongst old decaying building, and suddenly down a foot way which stopped at a grand doorway - we had arrived. What a pleasant surprise. A beautiful courtyard, beautiful rooms, and staff who could not do enough for us.
We stayed for 5 days. Lots of good advice led us to wandering the souks, a guided tour of the Atlas Mountains, and a guided foot tour to all of the historic and cultural sights. We were referred to 2 very good restaurants. We dined in 2 nights feasting on local cuisine and wine.
The rooms were very comfortable. Whenever we wanted coffee, tea or a snack it arrived or wanted an early or late breakfast it was organised around our demands with the staff constantly saying " you are on holiday relax" and we did.
I personally dislike hotels which is why the Riad had so much appeal because it was rather more like an opulent home with servants - everything was organised around us.
The Riad is a destination to be highly recommended.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2013

These people are great and estremely helpful. they will escort you to get a taxi, get you food from the street. entertain you with stories of the Riad. the rooms are great and clean with all the modern needs. I truely great experience

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2013

I hired the Zam Zam for my 40th Birthday party fully expecting it to be a lovely long weekend for my nearest and dearest. In actual fact it proved to be an amazing weekend that we will all never forget. I cannot fault a single part of the weekend from the stunning Riad itself to the food and service. It was top notch. I am not that easy to please and as much as i love my friends they also are quite high maintenance. Honestly we all give the Zam Zam and its owners 10 out of 10!

Room Tip: They all have their own unique charm....i wouldnt mind staying in any of the rooms.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marrakech, Morocco
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 11, 2013 via mobile

This new build Riad in the Medina of Marrakech is a Gem. All suites are spacious and very tastefull furnished and decorated. The British owners take care of their guests. When it comes to food, the Moroccan Chef knows what he is doing. Cuisine Marrocain on a very high level.

On the rooftop there is a individual Hammam ( traditional steambath ) with massage. Spend a long weekend at Riad ZamZam, you'll love it.

Stayed December 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2013

We had a fantastic time at the Riad. The staff were welcoming and attentive, and as well as producing delicious food (breakfasts were excellent) they helped navigate Marrakech and plan our activities for the time we stayed there. Very knowledgeable and keen to make sure we enjoyed ourselves. The spa was definitely worth mentioning... beyond relaxing!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Zamzam Riad

Also Known As:
Zamzam Riad Hotel Marrakech
Zamzam Riad Marrakech
Address: 107, Rue Kaa El Machraa, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Marrakech
#9 Luxury Hotel in Marrakech
#17 Family Hotel in Marrakech
#21 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Zamzam Riad 4*
Official Description (provided by the hotel):
Zamzam Riad is a luxury boutique hotel and spa with concierge service, hosting 7 bedrooms and suites over the ground and first floor. A number of stylish French and Moroccan antiques furnish the bedrooms together with hand woven Moroccan carpets and artifacts sourced locally and globally. Come and taste our superb Moroccan and International fusion cuisine! ... more   less 
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